Shottenkirk Toyota Granbury
Granbury, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Once again...I took my 4 Runner in for an oil change. The Service Associate, Garland, stated the oil change could go to 10,000 miles since it was a synthetic. We requested the oil change anyway. I was The Service Associate, Garland, stated the oil change could go to 10,000 miles since it was a synthetic. We requested the oil change anyway. I was called about having a tire rotation and agreed it needed the tire rotation. Then was called that the tire alignment was out of alignment. I agreed to have the alignment done. Paid the charges and took the vehicle home only to discover the oil change had not been performed. I specifically asked the oil change be done and Garland decided it wasn't to be done. This is NOT CUSTOMER SERVICE! More
Great Service by friendly employees. Love working with a Hometown Dealership! Will continue to use this Dealership! Hometown Dealership! Will continue to use this Dealership! More
The sales experience was great! The finance person was a nightmare. He did not listen and continued pushing pushing and pushing to the point I asked to have him removed. Truck is great and sales person did nightmare. He did not listen and continued pushing pushing and pushing to the point I asked to have him removed. Truck is great and sales person did a great job. Everyone else in the dealership did a great job. More
This dealership has gone way downhill after being taken over by Shottenkirk. They can’t hold onto employees as it seems like every time I go in for service everyone in the service dept is new. They charg over by Shottenkirk. They can’t hold onto employees as it seems like every time I go in for service everyone in the service dept is new. They charge a ridiculous 140 dollar fee just to look at a broken seatbelt buckle and tell me I need to have it fixed. I knew that and I can get the part and do it myself cheaper than they can. By the way they don’t even have the part in stock. I will be taking my business to a different Toyota dealer from now on. I should get a refund as it didn’t take any diagnostic equipment to determine that a seatbelt buckle won’t buckle. More
I showed up late and they still got me in and out fast. Everyone was professional and kept me up to date with what was happening Everyone was professional and kept me up to date with what was happening More
The people here are quick, efficient, kind and patient. I always have an enjoyable experience. always have an enjoyable experience. More