Shottenkirk Toyota Granbury

I will never use this dealer for anythinh. Your service was a total scam. I took my truck to CBA and they repairrd it. was a total scam. I took my truck to CBA and they repairrd it. More

Easy to make appointment. Friendly staff. Nice waiting area. More expensive than I was prepared for. area. More expensive than I was prepared for. More

Very thorough. Helpful. Courteous staff. This was a 45,000 mile check up. Checked everything and corrected anything to make our car in tip top shape. 45,000 mile check up. Checked everything and corrected anything to make our car in tip top shape. More

I was frustrated with the pricing strategy of this dealership. Listing vehicles online for 85% of what you really plan to charge is a bait & switch strategy. I understand the challenges of having a la dealership. Listing vehicles online for 85% of what you really plan to charge is a bait & switch strategy. I understand the challenges of having a large inventory but this element almost stopped me from purchasing a vehicle. Heath and Jay were good to work with, if they wouldn't have been I would have walked away. I recommend being more transparent with pricing or listing the actual sale price online versus 85% of the actual price. More

Everything was fine until 2 days after the deal was done. I received a phone call from Ryan Little from finance and he told me I owed $4500 and come on Bro I have cameras. I told him to review the paperwork I received a phone call from Ryan Little from finance and he told me I owed $4500 and come on Bro I have cameras. I told him to review the paperwork because I myself had proof it was $0 down. Falsely accusing a customer is what makes this dealer subpar. Called and asked for general manager and still have yet to receive a call back. Going on week 3 still have yet to hear back from the dealership. If customer service is something you look for in a dealership there is none here. More

Chris was very good at giving me a good payment for my car and very good at talking to the people at the office for a lower price for the vehicle I recommend going with him car and very good at talking to the people at the office for a lower price for the vehicle I recommend going with him More

Pure xxxx, service,I wouldn't, et them fix my bike or my kids trike ... kids trike ... More

Took my daughter here less then a year ago to purchase a good used car but got our worst nightmare instead. We purchased a 3 year old Ford Escape with very low miles that now needs a complete new engine. Wh good used car but got our worst nightmare instead. We purchased a 3 year old Ford Escape with very low miles that now needs a complete new engine. While our experience with this dealership was fine they sold us a like new vehichle that has known Service Bulletins from Ford acknowledging the issue requires a complete engine replacement to correct. I feel like the dealership should be privy to these types of issues since that is their business. Had we been told about the known issue we certainly would not have purchased that vehichle. Now my daughter has a vehichle with 3 more years of payments that she cant drive or sell. More

Everything about our buying experience was amazing. Now going through or first service I still feel the same. Really appreciate this place. going through or first service I still feel the same. Really appreciate this place. More

As much as I think the attention to detail is there for other customers, it was not for me. I am disappointed and feel I should have gone elsewhere or not buy a vehicle at all. Now I am stuck with a paymen other customers, it was not for me. I am disappointed and feel I should have gone elsewhere or not buy a vehicle at all. Now I am stuck with a payment until it is paid off. Not a good experience. More