Shottenkirk Toyota Granbury
Granbury, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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The service department where the manager, tech and the advisor have not idea about how and what they are repairing. Alternator was out and fouled the battery I had just replaced two days prior. I was to advisor have not idea about how and what they are repairing. Alternator was out and fouled the battery I had just replaced two days prior. I was told that because and amp was on it drained the battery. The amp has been in the truck for a year and would not drain a battery in two days. No one at the dealership know common electrical facts. Looking for a sale because the work was under warranty. Crap place with crap people. The only shining light you have in that department is Garland. She should have followed this to the end and the outcome would be different. More
Oscar black at Shottenkirk Toyota Granbury was very helpful and considerate with both my buying experiences. helpful and considerate with both my buying experiences. More
Excellent service and communication throughout the process very comfortable waiting lounge and updates on timing and needed work process very comfortable waiting lounge and updates on timing and needed work More
Salesman was great, Paid for services, then was told after the fact I would have to wait 30 days to use it. I have left messages, with no call back. after the fact I would have to wait 30 days to use it. I have left messages, with no call back. More
Completely disappointing experience. Paid above market pricing for used vehicle that had multiple identified faults. After sale was complete, customer service was last priority. Vehicle was kept longer th pricing for used vehicle that had multiple identified faults. After sale was complete, customer service was last priority. Vehicle was kept longer than one month to have minor repairs completed. Was told “costlier” repairs might have been pre-existing (mind you the vehicle was still in dealer possession). Was never allowed to speak with member of management that could make a decision. Was always referred back to my salesman that had 1-2 weeks of experience. Worst car buying experience EVER! More
The service people pay attention to what they are doing and they are friendly and courteous. The waiting area is comfortable and open. The service is done right and in a timely manner and they are friendly and courteous. The waiting area is comfortable and open. The service is done right and in a timely manner More
They were very helpful getting rid of a warning light. Rotated tires, checked air and wash. Rotated tires, checked air and wash. More
Salesman, Aryan, was very polite and accommodating to my wants and needs in a vehicle. He got us through the buying process quickly and easily with minimal issues. wants and needs in a vehicle. He got us through the buying process quickly and easily with minimal issues. More
Garland took care of us and was great about showing what the truck needed besides what I was in for. the truck needed besides what I was in for. More