Shottenkirk Toyota Granbury

Waste of a day for my son buying a truck, I would not recommend this dealership to anyone. They agreed to the price with no dealer add ons but when contract came they added them back in. This dealershi recommend this dealership to anyone. They agreed to the price with no dealer add ons but when contract came they added them back in. This dealership should all take a class on how treat customers with honesty and respect. It would be a good idea to shadow the Lifted Trucks Hurst location as they know what they are doing .. might learn a few things. More

Please call me regarding my transaction thus far with this dealership. I have a bank asking me to pay a car loan and the dealership has not even delivered the vehicle yet and will not tell me when they’r this dealership. I have a bank asking me to pay a car loan and the dealership has not even delivered the vehicle yet and will not tell me when they’re going to deliver it. More

I've dealt with Garland in the past and she always made the experience easy especially being from Canada. The repairs were done quickly and I was on my way. I appreciate her efforts and professionalism. the experience easy especially being from Canada. The repairs were done quickly and I was on my way. I appreciate her efforts and professionalism. More

Salesman, Mike, didn’t reveal hail damage or dents in our phone conversations. He indicated that there was no damage. He also wanted the full down payment just to hold the truck for us for a few days. We phone conversations. He indicated that there was no damage. He also wanted the full down payment just to hold the truck for us for a few days. We sent a deposit instead. We drove 400 miles to see this truck. Please inform your customers upfront about any damages to the vehicle! More

From the start of my vehicle purchase I had trouble, but everyone at Shottenkirk made it right! Great service!I I felt they really cared about my satisfaction. I’m on the road now and very happy! Would reco everyone at Shottenkirk made it right! Great service!I I felt they really cared about my satisfaction. I’m on the road now and very happy! Would recommend to anyone looking for their next vehicle. More

Great service! Excellent customer service! no complaints here. We waited in the lobby and staff would check in on us until they finished with our car. Excellent customer service! no complaints here. We waited in the lobby and staff would check in on us until they finished with our car. More

On-time, professional, and kept me updated throughout the process. I generally always wait on-site for my car. There is a nice lobby for waiting, with WiFi so I was able to get a bunch of work finished. process. I generally always wait on-site for my car. There is a nice lobby for waiting, with WiFi so I was able to get a bunch of work finished. More

A Great Experience at Schottenkirk Toyota After facing some issues with another dealership, we decided to visit Schottenkirk Toyota—and it was the best decision we made! From start to finish, the experien some issues with another dealership, we decided to visit Schottenkirk Toyota—and it was the best decision we made! From start to finish, the experience was seamless. Hatlie, our salesperson, made the entire negotiation process incredibly easy and stress-free. Tyrone in the finance department went above and beyond, providing us with valuable information that helped us make informed decisions. It's clear that the team at Schottenkirk truly cares about their customers, offering fair deals and excellent service. I highly recommend this dealership to anyone in the market for a new car! More

Watch out for those added charges . But that’s the normal now days apparently. Smooth purchase process great to work with sales man dough from Granbury shotenkirk toyota But that’s the normal now days apparently. Smooth purchase process great to work with sales man dough from Granbury shotenkirk toyota More

Derrick is a standup guy and honest salesman. Came back to the dealership because of his customer service. Highly recommended. Came back to the dealership because of his customer service. Highly recommended. More