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Shottenkirk Ford Lincoln Kia Chrysler Dodge Ram Jeep - Service Center

West Burlington, IA

4.4
170 Reviews

170 Reviews of Shottenkirk Ford Lincoln Kia Chrysler Dodge Ram Jeep - Service Center

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February 20, 2024

Service department was clean, organized, and took care of my repairs in a reasonable amount of time. Great customer service experience. More

by ERIC.TUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not any of these people.
Feb 21, 2024 -

Shottenkirk Superstore responded

ERIC, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 09, 2024

Always Amazing! Great customer service!! Would highly recommend taking your vehicles here! We have never had any issues that weren’t resolved in a timely and easy ma More

by MPROMISSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

February 06, 2024

Always very professional. Great experience. Highly recommend Shottenkirk. They allow us a rental car since we come from quite a distance. More

by LUCKYDOBBINS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Shottenkirk Superstore responded

LUCKY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

January 31, 2024

Everyone's nice. Got good deal on tires. Just wish the person working on vehicle would leave my lights alone. I had on auto the turned off so I didn't know and I'm d More

by vanessabruss65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
Feb 01, 2024 -

Shottenkirk Superstore responded

vanessa, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

January 29, 2024

They take care of you. They will make sure that you are happy. If not they will fix it. More

by ZUSPANN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Wilhelm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

January 25, 2024

Everyone is always super nice and warm and merry and they have the best free coffee around More

by STATLERFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Jan 28, 2024 -

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

January 25, 2024

I hapened to get there at the right time; no one was waiting for service. I got right in for the oil change. The service writers were very friendly and polite. More

by ESMARSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service writers
Jan 28, 2024 -

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 22, 2024

Matt and staff got my truck in right away when my fuel system was gelled up in my diesel! They let the truck warm up in the shop and installed new filters and had me up and running in a couple hours! More

by nbrblkshrts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in Service
Jan 23, 2024 -

Shottenkirk Superstore responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Superstore. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 17, 2024

The cost of the tires was good but I was told to come early for the installation. I arrived just as they were opening but had to wait for them to finish a job from the previous day. I was there for over More

by larjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
Jan 18, 2024 -

Shottenkirk Superstore responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

January 02, 2024

You know what, I don't remember what it was I was there for. So, suffice it to say, I come back, it must have been okay. More

by BLSIEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Wier
Jan 02, 2024 -

Shottenkirk Superstore responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

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