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Shottenkirk Ford Lincoln Kia Chrysler Dodge Ram Jeep - Service Center

West Burlington, IA

4.4
170 Reviews

170 Reviews of Shottenkirk Ford Lincoln Kia Chrysler Dodge Ram Jeep - Service Center

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June 24, 2023

Will never purchase from here again. 4 months in and have had multiple problems with used vehicle. 2 days After complementary oil change it overheated with no fluids, so never have anyt More

by roberta.hol70
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Don't remember
June 23, 2023

Staff was pleasant and I was assisted almost as soon as I walked in the door, and my wait time was significantly shorter than they estimated. The only negative aspect related to the service was the price, th More

by AMBERLJESSE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Unknown woman at service desk
June 15, 2023

The service department kept me informed as to the work that needed done and how it was progressing. More

by LAC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Smidt
June 15, 2023

I’m impressed by the service and professionalism. They are very accommodating and I have had no issues with them More

by DMIXON530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Newlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

There was some communication problems on the appointment of my vehicle being serviced. However, once that was cleared up, the work was done quickly and thoroughly. More

by jflahertyx6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Nguyen
June 01, 2023

Have always been treated good and good service for 30 yrs. Bought almost every vehicle here. Will continue my business too. Top notch. More

by YTAILHUNTER64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Moretz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montel Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

My experience was absolutely great. They take great steps in providing customer satisfaction! 10/10 would recommend More

by NICHOLAS JUAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Moretz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Patterson
May 26, 2023

Everything was great. Good experience. Recommend to friends. Appreciate the good service and great employees. More

by BARBLYNNSMIDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Smidt
May 26, 2023

Very pleasant, completes work satisfactory and promptly. Easy to schedule appointments. Waiting area always pleasant. More

by MGCCARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Brown
December 11, 2015

Rude &condescending Spent $1500 on repairs went to pick the car up and noticed problem still not fixed.. they were rude and condescending & offered to look at the car ag More

by countrybear07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
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