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Shottenkirk Superstore

West Burlington, IA

Overview
Employees
Reviews
Vehicles
4.5
347 Reviews
Welcome to Shottenkirk Superstore Our Shottenkirk automotive group is committed to providing courteous and honest service, so if you’re looking for a car dealership that values customer care, team up with our professionals today! Here at Shottenkirk Superstore in West Burlington, IA, we offer the comprehensive purchase, lease and maintenance processes that drivers deserve. If you have a vehicle concern, we have the solution! Our auto sales department will listen to your needs before introducing you to the trims that complement your on-the-go lifestyle. With new cars for sale from a range of auto brands, as well as impressive used vehicles, you can rest assured you’ll find a variety of options here at our Iowa car dealership. Ready to drive off our car lot with one of our vehicles? Let our on-site finance department assist with your loan needs! As we cover all facets of the automotive industry, don’t hesitate to drop by if you already own a vehicle; our service and parts centers can help keep it running smoothly over the years. We invite our Fairfield, Iowa, neighbors to use our interactive site to learn more about us before making the short trip to our convenient West Burlington location for a tailored auto process!
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309 S Gear Ave

West Burlington, IA

52655

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Showing 347 reviews

August 30, 2024

They fixed my car in a timely fashion and great customer service. Highly recommend them. More

by jrbdjb09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Heater
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 28, 2024

Everyone was very helpful and knowledgeable. Transaction and financing was smooth and very quick with no issues More

by pbjelly2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Luers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 27, 2024

Good selection and very courteous employees. Close to my area. Thank you for your help More

by COLETREN
Recommend Dealer
Yes
Employees Worked With
Kenny Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Luers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

August 27, 2024

Excellent service and process. Ephraim (I’m sorry if I spelled that incorrectly, was great to work with. He understood our needs and was a great partner to work with as we bought a More

by JBURKHART1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephraim
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Aug 28, 2024 -

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 25, 2024

We always done business with Shottenkirk, buying vehicles and oil changes! Thank you for all you do! More

by SA316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Shottenkirk Superstore responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

August 23, 2024

They are very accommodating. Easy to schedule for service of your vehicle good waiting room More

by RRADCLIFFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2024 -

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 21, 2024

For any reason I received a couple of emails about parts and lub that your received after gave me my car, then I don't know if I can believe in your job. More

by MANUELMARIN.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Savage
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Heater
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weir
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Boney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Mason
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 20, 2024

Just always a disaster with scheduling. low wiper fluid message still on after oil change. More

by KRNQAMYJO
Recommend Dealer
No
Employees Worked With
Joel Heater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 19, 2024

Great service by Keith Foster. He worked with us to get a fair price and a wonderful vehicle. Would recommend Shottenkirk and Keith to anyone! More

by NEY4CY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

August 17, 2024

There was no pressure, no xx & no stress. They were all great & my experience was super easy, friendly and quick. I definitely recommend Matt!! More

by TIFFNEE2299
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Luers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

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