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Shottenkirk Superstore
West Burlington, IA
347 Reviews
Welcome to
Shottenkirk Superstore
Our Shottenkirk automotive group is committed to providing courteous and honest service, so if you’re looking for a car dealership that values customer care, team up with our professionals today! Here at Shottenkirk Superstore in West Burlington, IA, we offer the comprehensive purchase, lease and maintenance processes that drivers deserve. If you have a vehicle concern, we have the solution!
Our auto sales department will listen to your needs before introducing you to the trims that complement your on-the-go lifestyle. With new cars for sale from a range of auto brands, as well as impressive used vehicles, you can rest assured you’ll find a variety of options here at our Iowa car dealership. Ready to drive off our car lot with one of our vehicles? Let our on-site finance department assist with your loan needs!
As we cover all facets of the automotive industry, don’t hesitate to drop by if you already own a vehicle; our service and parts centers can help keep it running smoothly over the years. We invite our Fairfield, Iowa, neighbors to use our interactive site to learn more about us before making the short trip to our convenient West Burlington location for a tailored auto process!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 347 reviews
September 29, 2024
In my experience, the sales staff and service team do well to take care of vehicle needs! It is nice to have an honest group in this field! well to take care of vehicle needs! It is nice to have an honest group in this field! More
by NSKIFSTAD
Verified Customer
September 28, 2024
You can imagine my surprise to show up for my appointment, which I was told would be covered under warranty the month before when they diagnosed the issue and ordered the parts- only to be told t appointment, which I was told would be covered under warranty the month before when they diagnosed the issue and ordered the parts- only to be told that the parts were, in fact, NOT covered by a warranty. Then, after I questioned why it was covered during our first conversations and now it wasn’t.. I was met with a sharp attitude and a “people make mistakes”. There was absolutely zero effort to take accountability, apologize or any effort of customer service. I very much so felt like the “stupid female” and HOW DARE I question the MAN. More
by shannon.hall1209
September 27, 2024
Everyone is always ready to help when you need it and I really appreciate that. really appreciate that. More
by DIXON83
September 27, 2024
Made appt 2 weeks in advance, and first appt, took 2 hours for oil change and tire rotation, then got called later to go back and torque lugnuts hours for oil change and tire rotation, then got called later to go back and torque lugnuts More
by T.POGGEMILLER
Employees Worked With
September 24, 2024
I requested a 100000 mile check and I don’t believe the performed it, there was no indication on the report that they did the listed checks and I ended up taking it in for new brakes 2 weeks later. Now I performed it, there was no indication on the report that they did the listed checks and I ended up taking it in for new brakes 2 weeks later. Now I wonder what I actually paid for. I asked them to check the rattle sound when idling and the rattle is still present. More
by ANDREWZIEGLER24
Employees Worked With
September 19, 2024
They where awesome, they went to bat for us and we got our Jeep an love it our Jeep an love it More
by SMUTSVIL
September 11, 2024
An okay car buying experience but, they tried to charge me an extra $1000 dollars for care package that they said they accidentally left out in the purchase agreement. Salesman Twillie was nice and not too me an extra $1000 dollars for care package that they said they accidentally left out in the purchase agreement. Salesman Twillie was nice and not too pushy only talked about the car instead of trying to blow smoke. More
by NOAHRACE03
September 10, 2024
They always treat me well and keep me in the loop. Prompt and efficient. Why? Prompt and efficient. Why? More
by larrym524
September 05, 2024
Sales consultant was knowledgeable. My wife and I felt like valued customers. I was given time to think about purchasing a vehicle. My wife and I felt like valued customers. I was given time to think about purchasing a vehicle. More
by JJLEEIOWAMUD
Employees Worked With
September 04, 2024
Everything went very fast and really smooth and they all did an amazing job helping me did an amazing job helping me More
by TABITHARINGOLD
