Shottenkirk Superstore
West Burlington, IA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Friendly knowledgeable staff. Car came in before expected. They kept my new car in the show room safe and clean until I could pick up. And followed up with a phone call and how t Car came in before expected. They kept my new car in the show room safe and clean until I could pick up. And followed up with a phone call and how things were going. More
LUKE AT SHOTTENKIRK WAS VERY PROFESSIONAL ON THE SALE OF TWO TRUCKS AND IF THERE WAS SOMETHING THAT HE DIDN'T KNOW HE FOUND OUT IN A VERY TIMELY MANNER. THE COMPLETE STAFF IS OVER THE TOP. THANKS FOR EVERYT TWO TRUCKS AND IF THERE WAS SOMETHING THAT HE DIDN'T KNOW HE FOUND OUT IN A VERY TIMELY MANNER. THE COMPLETE STAFF IS OVER THE TOP. THANKS FOR EVERYTHING. WELL DONE! More
Dylan Wilhelm was my Salesman for a fantastic transaction. Prior to waiting a year for my Ford Maverick to show up, he actually found me another that was coming in earlier. I did decline that transaction. Prior to waiting a year for my Ford Maverick to show up, he actually found me another that was coming in earlier. I did decline that one. But his phone call about that one let me know I was in good hands. When my truck finally came in, he made it a super painless process. No hidden fees or dealer markups anywhere. Really impressed with Dylan and with the sales manager Kenny Schaffer as well. The only hiccup and the reason for 4 stars, is that I really wanted to finance through Ford financing and I wanted the Ford protect premiumcare plan for my new truck. Joe in finance did not offer either of those products and actually avoided them when I asked about both. So I actually ended up with a worse APR than I would have through Ford (I have since found out). I bought the Ford Protect plan through another dealer upstate and although I would have rather spent my money locally, I suspect that Joe's reuctance on these was not his fault, but maybe a policy from Shottenkirk. All of that being said, I will certainly be back for my next car. (replacement for Wife's car) very soon. More
Wonderful staff helped me get a reliable car with a great price. I was treated very respectfully and am so happy with the experience. Would highly recommend Shottenkirk to anyone. price. I was treated very respectfully and am so happy with the experience. Would highly recommend Shottenkirk to anyone. More
Salesperson was good. Sales manager seemed to come off extremely arrogant. Usually when you get to a place they treat you decent and offer you something to drink or snack Sales manager seemed to come off extremely arrogant. Usually when you get to a place they treat you decent and offer you something to drink or snack or something. Never got any of that at the beginning. Everyone there after we bought the vehicle kind of seemed pushy or like they just wanted us out of the store. I liked Joel and he was always super nice to us, currently looking to get a new ram, but don’t know if I’ll come back or not. More
first class service, first class sales people , qualityvehicles ,Troy helped build my bronco , great people to deal with , hope to do more business with Shottenkirks qualityvehicles ,Troy helped build my bronco , great people to deal with , hope to do more business with Shottenkirks More
Montell and others made the process of built my new Jeep as fun as possible. Even though it was a used vehicle, they took care of several issues which they were not obligated to do. Overall, it was a great as fun as possible. Even though it was a used vehicle, they took care of several issues which they were not obligated to do. Overall, it was a great experience. More