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Shottenkirk Superstore
West Burlington, IA
346 Reviews
Welcome to
Shottenkirk Superstore
Our Shottenkirk automotive group is committed to providing courteous and honest service, so if you’re looking for a car dealership that values customer care, team up with our professionals today! Here at Shottenkirk Superstore in West Burlington, IA, we offer the comprehensive purchase, lease and maintenance processes that drivers deserve. If you have a vehicle concern, we have the solution!
Our auto sales department will listen to your needs before introducing you to the trims that complement your on-the-go lifestyle. With new cars for sale from a range of auto brands, as well as impressive used vehicles, you can rest assured you’ll find a variety of options here at our Iowa car dealership. Ready to drive off our car lot with one of our vehicles? Let our on-site finance department assist with your loan needs!
As we cover all facets of the automotive industry, don’t hesitate to drop by if you already own a vehicle; our service and parts centers can help keep it running smoothly over the years. We invite our Fairfield, Iowa, neighbors to use our interactive site to learn more about us before making the short trip to our convenient West Burlington location for a tailored auto process!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 346 reviews
July 21, 2023
Always professional and always great work! The staff is wonderful! Recommend them to my coworkers The staff is wonderful! Recommend them to my coworkers More
by MINDYLOOHESS
Verified CustomerEmployees Worked With
Other Employees :
Troy Patterson
July 20, 2023
They lie like a son of a xxxxx. Tell their customers their trade in vehicle isn't worth what it is. Won't show you the same value from the site they use to sell there vehicles when Tell their customers their trade in vehicle isn't worth what it is. Won't show you the same value from the site they use to sell there vehicles when you ask them to book your vehicle on the same site as they do theirs. They won't do it. Sales people are stupid I was looking at a diesel truck asked the sales guy where the DEF went in said it didn't take DEF. But you fill the DEF under the hood. How can you have people selling vehicles and have no xxxxing clue about the vehicle. Lied about what they were going to ask out of my trade. This will be the last vehicle I buy from your dealership and will spread the word about there service More
by glkershner1199
July 18, 2023
Very poor communication between dept and buyer. Promised items they didn't follow thru with. Promised items they didn't follow thru with. More
by phatkirb
Employees Worked With
July 15, 2023
Have bought 6 vehicles from Shottenkirk, always felt I was treated fairly and with respect. Very friendly and have never felt pressurd to buy. was treated fairly and with respect. Very friendly and have never felt pressurd to buy. More
by OLEFRT2002
July 15, 2023
Unfortunatetly I brought my vehicle in for an oil change and tire rotation. After a 1 1/2 hour wait my vehicle was finally done left and less than 2 blocks from the dealership my drivers side rear tire fell and tire rotation. After a 1 1/2 hour wait my vehicle was finally done left and less than 2 blocks from the dealership my drivers side rear tire fell off and the dealership was calling me to tell me my vehicle was leaking oil. so it turned out that the lug nuts on that tire were never tightened and the oil filter wasn't either. However the dealership took all the responsibility to make all the mechanical and body repairs necessary. More
by DBMIZER
Employees Worked With
July 14, 2023
Responsive, straight talk, professional, and personable. Knew their stuff and as I talked with theee different people they were all great Knew their stuff and as I talked with theee different people they were all great More
by dorione
Employees Worked With
July 14, 2023
I have always been pleased when purchasing, financing, and servicing my vehicle at Shottenkirk of West Burlington, IA. and servicing my vehicle at Shottenkirk of West Burlington, IA. More
by LBLYTHE
July 13, 2023
Dylan and the team at Shottenkirk were top notch from the start to finish. Very professional and friendly staff and I will definitely work with them again! start to finish. Very professional and friendly staff and I will definitely work with them again! More
by nlee
July 13, 2023
Dylan and the team at Shottenkirk were top notch from the start to finish. Very professional and friendly staff and I will definitely work with them again! start to finish. Very professional and friendly staff and I will definitely work with them again! More
by nlee
