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Shottenkirk Superstore
West Burlington, IA
346 Reviews
Welcome to
Shottenkirk Superstore
Our Shottenkirk automotive group is committed to providing courteous and honest service, so if you’re looking for a car dealership that values customer care, team up with our professionals today! Here at Shottenkirk Superstore in West Burlington, IA, we offer the comprehensive purchase, lease and maintenance processes that drivers deserve. If you have a vehicle concern, we have the solution!
Our auto sales department will listen to your needs before introducing you to the trims that complement your on-the-go lifestyle. With new cars for sale from a range of auto brands, as well as impressive used vehicles, you can rest assured you’ll find a variety of options here at our Iowa car dealership. Ready to drive off our car lot with one of our vehicles? Let our on-site finance department assist with your loan needs!
As we cover all facets of the automotive industry, don’t hesitate to drop by if you already own a vehicle; our service and parts centers can help keep it running smoothly over the years. We invite our Fairfield, Iowa, neighbors to use our interactive site to learn more about us before making the short trip to our convenient West Burlington location for a tailored auto process!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 346 reviews
Verified Customer
August 04, 2023
Shottenkirk has always given me great service kind courteous and quick nice to do business with. courteous and quick nice to do business with. More
by CHERYLMURPHREE9
August 04, 2023
Had to wait for the mechanic to arrive @9AM when my appointment was at 8AM. Service person said the appointment did say the customer would wait while the vehicle was being worked on, showed him the em appointment was at 8AM. Service person said the appointment did say the customer would wait while the vehicle was being worked on, showed him the email response from Zach when the appointment was made, and it clearly stated the customer would be waiting. Mechanic argued the recall was not covered and we would need to pay out of pocket, but when he was shown the recall papers, his only comment was, well that is not how Ford does it. Then the parts needed to be ordered, even though they knew a head of time what the issue was. Still waiting since July 14 if our parts have arrived at the store yet. The appointment was a waste of time, nothing was fixed only diagnosed. More
by tjclarkjr
Employees Worked With
Zach Peterson was great,
August 03, 2023
OUR FAMILY HAS BOUGHT A FEW CAR`S FROM THE SHOTTENKIRK , ALWAYS LIKED IT WHEN THEY GREET US BY OUR NAME ! WE LIKE HOW THEY TREAT OTHER CUSTOMERS. KEEP UP THE GREAT WORK ! ALWAYS LIKED IT WHEN THEY GREET US BY OUR NAME ! WE LIKE HOW THEY TREAT OTHER CUSTOMERS. KEEP UP THE GREAT WORK ! More
by fedexfg
Employees Worked With
Other Employees :
THE LADY AT THE FIRST SERVICE DESK WHEN YOU COME IN THRU THE GARAGE? FORGOT HER NAME!! VERY HELPFUL AND PROFESSIONAL, Troy Patterson
August 03, 2023
Shottenkirk is the finest auto service center in Southeast Iowa. All others should take lessons for this dealership. Matt Weir is the best and most knowledgable in the servie department. Southeast Iowa. All others should take lessons for this dealership. Matt Weir is the best and most knowledgable in the servie department. More
by SIMMRAN1
Employees Worked With
Other Employees :
Troy Patterson, Adam Brown
August 02, 2023
Excellent service. Luke Newlan was awesome. Low pressure perfect experience. I would highly recommend using luke Luke Newlan was awesome. Low pressure perfect experience. I would highly recommend using luke More
by ANTHONYDKEMPKER
August 02, 2023
Service department is great! !! Everyone is very friendly and helpful. We will definitely be back. 🙂 !! Everyone is very friendly and helpful. We will definitely be back. 🙂 More
by annabellizer
Employees Worked With
Other Employees :
Troy Patterson
August 02, 2023
Taylor at the front desk is amazing! !!!! She always treats me with so much care and respect and I always know what I have asked for will be done and she makes sure !!!! She always treats me with so much care and respect and I always know what I have asked for will be done and she makes sure More
by ATORRES110
Employees Worked With
Taylor
