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Shottenkirk Superstore
West Burlington, IA
346 Reviews
Welcome to
Shottenkirk Superstore
Our Shottenkirk automotive group is committed to providing courteous and honest service, so if you’re looking for a car dealership that values customer care, team up with our professionals today! Here at Shottenkirk Superstore in West Burlington, IA, we offer the comprehensive purchase, lease and maintenance processes that drivers deserve. If you have a vehicle concern, we have the solution!
Our auto sales department will listen to your needs before introducing you to the trims that complement your on-the-go lifestyle. With new cars for sale from a range of auto brands, as well as impressive used vehicles, you can rest assured you’ll find a variety of options here at our Iowa car dealership. Ready to drive off our car lot with one of our vehicles? Let our on-site finance department assist with your loan needs!
As we cover all facets of the automotive industry, don’t hesitate to drop by if you already own a vehicle; our service and parts centers can help keep it running smoothly over the years. We invite our Fairfield, Iowa, neighbors to use our interactive site to learn more about us before making the short trip to our convenient West Burlington location for a tailored auto process!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 346 reviews
August 10, 2023
I only have Shottenkirk work on my car. They change the oil, and do the tire rotations as needed. The last time that I was there, I discovered that I was missing a lug nut. I called and the They change the oil, and do the tire rotations as needed. The last time that I was there, I discovered that I was missing a lug nut. I called and they replaced it. Then I bought two new tires and they charged me for another missing lug nut. They are the ones who must have lost it, but apparently it's my expense to fix their sloppy work. During the visit to install the 2 new tires, I got an oil change. They didn't update the oil change sticker and it still shows the old mileage. If I'm going to pay premium dealership prices, it would be nice if the service actually reflected the work being done. Terrible experience. More
by tpayne8
Verified CustomerEmployees Worked With
Brent Harris
August 10, 2023
I worked with Ephraim and he was awesome. He got the exact vehicle I wanted very quickly and was very helpful to get me the best deal possible. He was great with our kids and made sure to giv He got the exact vehicle I wanted very quickly and was very helpful to get me the best deal possible. He was great with our kids and made sure to give them snacks and show them a play area before they even got restless. I will definitely buy all future vehicles from him! Joe was our financial person and he was wonderful as well. He was quick and efficient with our paperwork and he made the process seamless! I highly recommend them! More
by sjmiller
August 10, 2023
Great dealership. Have bought multiple cars there and are very good to deal with. Matt Levins is super. The service department headed by Mike Allen is top notch. T Have bought multiple cars there and are very good to deal with. Matt Levins is super. The service department headed by Mike Allen is top notch. Things are done right and if there’s an issue it is solved as quickly as possible. Will buy there again and again!!! More
by MOZ4647
Employees Worked With
Other Employees :
Matt, Zack and Taylor in the service dept, Troy Patterson
August 10, 2023
Meant to put Matt Luers not Levins. The rest of the review was spot on. The rest of the review was spot on. More
by MOZ4647
Employees Worked With
Other Employees :
Matt, Zack and Taylor in the service det, Troy Patterson
August 09, 2023
very dependable service center. everyone was very friendly and the work done to my car was great everyone was very friendly and the work done to my car was great More
by DDS_57
Employees Worked With
August 09, 2023
They were nice and kept me informed about the timing of the repairs. It took some time for the parts to arrive. the repairs. It took some time for the parts to arrive. More
by karelcornejo
August 05, 2023
The customer service was great. Applied a coupon so the oil change was a little less expensive. Applied a coupon so the oil change was a little less expensive. More
by MLBROWN54
Employees Worked With
August 05, 2023
Great people to deal with no long waiting times got me in and out and explained everything well and out and explained everything well More
by TJARRETT1990
August 05, 2023
They did an excellent job as normal cleaning my vehicle inside and out. They always make my vehicles feel brand new all over again. And when I purchased my jeep, they worked with me to find what I was wan inside and out. They always make my vehicles feel brand new all over again. And when I purchased my jeep, they worked with me to find what I was wanting, and always give a great deal! More
by BLAKEINTEX
