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Shottenkirk Superstore

West Burlington, IA

4.5
346 Reviews
Welcome to Shottenkirk Superstore Our Shottenkirk automotive group is committed to providing courteous and honest service, so if you’re looking for a car dealership that values customer care, team up with our professionals today! Here at Shottenkirk Superstore in West Burlington, IA, we offer the comprehensive purchase, lease and maintenance processes that drivers deserve. If you have a vehicle concern, we have the solution! Our auto sales department will listen to your needs before introducing you to the trims that complement your on-the-go lifestyle. With new cars for sale from a range of auto brands, as well as impressive used vehicles, you can rest assured you’ll find a variety of options here at our Iowa car dealership. Ready to drive off our car lot with one of our vehicles? Let our on-site finance department assist with your loan needs! As we cover all facets of the automotive industry, don’t hesitate to drop by if you already own a vehicle; our service and parts centers can help keep it running smoothly over the years. We invite our Fairfield, Iowa, neighbors to use our interactive site to learn more about us before making the short trip to our convenient West Burlington location for a tailored auto process!
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309 S Gear Ave

West Burlington, IA

52655

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Showing 346 reviews

August 22, 2023

Although I did not choose to purchase it was not because of the hard work from the sales department. Dylan was professional polite and did everything a sales rep could. They just didn’t have a vehicle with More

by nwilagm
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dylan Wilhelm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Shottenkirk Superstore responded

nwilagm, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

August 22, 2023

They were very courteous and informative. Dylan was very professional and polite. Everyone was very nice there. Great atmosphere. More

by barbara.copley56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Wilhelm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Shottenkirk Superstore responded

barbara.copley56, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

August 21, 2023

I would have bought a Tesla, but I like the local dealership. They are easy to get hold of. More

by JOHNKATHYS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Troy Moretz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Shottenkirk Superstore responded

JOHNKATHYS, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 19, 2023

Everyone was very helpful. We were given a very fair amount for our trade without haggling and the price didn't change from the time we made the deal until our new vehicle arr More

by PCBACP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephraim Twillie
Aug 21, 2023 -

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 18, 2023

I have had great customer service experiences with the service department at West Burlington's Shottenkirk! More

by diane.godsil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady in service department.
Aug 21, 2023 -

Shottenkirk Superstore responded

diane.godsil, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

August 18, 2023

We have bought several vehicles from this advisership and plan to continue to do so. More

by JALLEN1320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montel Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Shottenkirk Superstore responded

JALLEN1320, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 17, 2023

Montel worked very hard to get us into a car we needed! His service was excellent! More

by Revubc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Montel Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Shottenkirk Superstore responded

Revubc, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 17, 2023

Always excellent service and customer experience at Shottenkirk West Burlington. We recommend them to our friends and family. More

by TJKIMMEL61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Luers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Newlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Wilhelm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montel Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Brown, Alex Nguyen, Brent Harris
Aug 18, 2023 -

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

August 17, 2023

5 different visits in 5+ months and still do not know if it is fixed this time. 3 parts, $1,400+ later. This last time, 3 phone calls for a ride to go pick-up truck and 3 total hours of waiting for someone More

by STEVENMALCOM2112
Recommend Dealer
No
Employees Worked With
Matt Weir
August 15, 2023

He makes it the best dealership. ! He is the best at what ever he does! More

by krissycarskadon
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lucas Newlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Shottenkirk Superstore responded

krissycarskadon, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

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