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Shottenkirk Superstore

West Burlington, IA

4.5
346 Reviews
Welcome to Shottenkirk Superstore Our Shottenkirk automotive group is committed to providing courteous and honest service, so if you’re looking for a car dealership that values customer care, team up with our professionals today! Here at Shottenkirk Superstore in West Burlington, IA, we offer the comprehensive purchase, lease and maintenance processes that drivers deserve. If you have a vehicle concern, we have the solution! Our auto sales department will listen to your needs before introducing you to the trims that complement your on-the-go lifestyle. With new cars for sale from a range of auto brands, as well as impressive used vehicles, you can rest assured you’ll find a variety of options here at our Iowa car dealership. Ready to drive off our car lot with one of our vehicles? Let our on-site finance department assist with your loan needs! As we cover all facets of the automotive industry, don’t hesitate to drop by if you already own a vehicle; our service and parts centers can help keep it running smoothly over the years. We invite our Fairfield, Iowa, neighbors to use our interactive site to learn more about us before making the short trip to our convenient West Burlington location for a tailored auto process!
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309 S Gear Ave

West Burlington, IA

52655

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Showing 346 reviews

September 02, 2023

Excellent experience. Had a fun and hassle free car buying experience. Great service and explanation of all the car’s features as well as a good rundown of my finance op More

by griffindj29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montel Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Shottenkirk Superstore responded

griffindj29, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

September 02, 2023

I’ve always been treated like family. .great place to buy and service your vehicle. More

by troymoretz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Moretz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Luers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Newlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Wilhelm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montel Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Nguyen, Brent Harris
Sep 06, 2023 -

Shottenkirk Superstore responded

troymoretz, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 31, 2023

They make things convenient for me for servicing my vehicle since they pick it up and deliver back to me That is a huge plus More

by lori_holmes53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 03, 2023 -

Shottenkirk Superstore responded

lori_holmes53, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 30, 2023

Very professional and easy to work with. It was the best vehicle purchasing experience I have ever had. More

by whitetailtv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Shottenkirk Superstore responded

whitetailtv, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 30, 2023

They are very nice and helpful. They work hard to get as good of deal as possible for their customers. More

by Michellemcleland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Shottenkirk Superstore responded

Michellemcleland, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 28, 2023

2nd time scheduled for KIA recall work and they didn't have the part! Appointment was 8:15 am and 9:45 am I am told again that they have to order the part and will call me when it comes in. 1st Appointmen More

by JEDAVIS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The female KIA service rep.
August 28, 2023

My Wife shopped for a vehicle for over a year and Matt was there all the way and helped us considerably! Carlos drove a hard bargain but in the end we walked away very satisfied, not our first purchase fr More

by USMADE1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Luers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 26, 2023

This is my 2nd vehicle that I have purchased from Shottenkirk and have yet to have any issues. Already planning my next purchase in a few years. More

by SDBISHOP12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephraim Twillie
Aug 27, 2023 -

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 25, 2023

Montel Timmons was super helpful, and such a friendly person. The Shottenkirk Superstore was a friendly environment with help around every corner. More

by KHOSCHEK88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Foster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Montel Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2023 -

Shottenkirk Superstore responded

KHOSCHEK88, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

August 25, 2023

They set you up quickly for an appointment but the service expected never goes as planned. More

by lirpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Aug 27, 2023 -

Shottenkirk Superstore responded

lirpa, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

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