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Shottenkirk Superstore

West Burlington, IA

Overview
Employees
Reviews
Vehicles
4.5
346 Reviews
Welcome to Shottenkirk Superstore Our Shottenkirk automotive group is committed to providing courteous and honest service, so if you’re looking for a car dealership that values customer care, team up with our professionals today! Here at Shottenkirk Superstore in West Burlington, IA, we offer the comprehensive purchase, lease and maintenance processes that drivers deserve. If you have a vehicle concern, we have the solution! Our auto sales department will listen to your needs before introducing you to the trims that complement your on-the-go lifestyle. With new cars for sale from a range of auto brands, as well as impressive used vehicles, you can rest assured you’ll find a variety of options here at our Iowa car dealership. Ready to drive off our car lot with one of our vehicles? Let our on-site finance department assist with your loan needs! As we cover all facets of the automotive industry, don’t hesitate to drop by if you already own a vehicle; our service and parts centers can help keep it running smoothly over the years. We invite our Fairfield, Iowa, neighbors to use our interactive site to learn more about us before making the short trip to our convenient West Burlington location for a tailored auto process!
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309 S Gear Ave

West Burlington, IA

52655

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Showing 346 reviews

December 23, 2023

In a recent lease buyout, the dealership failed to have me complete all required documentation to register at my county DMV. After DMV returned docs dealer made additional makes in correcting errors.. this More

by Peter Fenton
Recommend Dealer
No
Employees Worked With
Justin Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gates
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2023 -

Shottenkirk Superstore responded

Peter Fenton, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

December 21, 2023

They are cheaper than me doing it my self . $24 labor to change oil on my 6.7 More

by CURTIS.RENZELMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Patterson
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Dec 25, 2023 -

Shottenkirk Superstore responded

CURTIS.RENZELMANN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 21, 2023

I don't even know the people you want me to rate. You don't listen, you don't alter your sales path to adapt to your customer, all you want to do is sell, sell sell. It would be awesome if you were More

by IOWAWOMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kenny Schaffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Nguyen
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December 17, 2023

I was very happy with the service I received. My salesman was very polite and knew what he was talking about. More

by MOM-LEGGETT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek menke
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Dec 17, 2023 -

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

December 16, 2023

Every employee I dealt with was very helpful and knowledgeable. They were actually so good I was suspicious. As it turned out it was the best new car purchase experience I've ever had. More

by PETE MITCHELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Patterson, Alex Nguyen
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Dec 17, 2023 -

Shottenkirk Superstore responded

PETE MITCHELL, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

December 16, 2023

They had the truck and color that I wanted available. I was able to drive the truck home the day I purchased. More

by CSMCALLISTER5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Moretz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Newlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2023 -

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

December 15, 2023

This is the 3rd KIA we have bought from this dealership (we got a Telluride SX- Prestige) this time, they never disappoint! Everything was professional and done as quickly as you can buy a car! Our salesma More

by KABAILEY56
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephraim Twillie (Sales)
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Dec 17, 2023 -

Shottenkirk Superstore responded

KABAILEY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

December 12, 2023

Good caring group of professionals. Outstanding. Service departments sell themselves, Shottenkirk ranks right up there. More

by RHPEIRCE50
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Luers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Wilhelm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 09, 2023

Great people to work with help full and took time to explain everything about car More

by TCLAMBERT1021
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Newlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2023 -

Shottenkirk Superstore responded

TCLAMBERT, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

December 08, 2023

Friendly and helpful, even with follow-up after the purchase. Managed to arrange financing even with some offices closed for holidays. More

by DAYOAK1G
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Menke
Report | Print
Dec 10, 2023 -

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

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