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Shottenkirk Superstore

West Burlington, IA

4.5
346 Reviews
Welcome to Shottenkirk Superstore Our Shottenkirk automotive group is committed to providing courteous and honest service, so if you’re looking for a car dealership that values customer care, team up with our professionals today! Here at Shottenkirk Superstore in West Burlington, IA, we offer the comprehensive purchase, lease and maintenance processes that drivers deserve. If you have a vehicle concern, we have the solution! Our auto sales department will listen to your needs before introducing you to the trims that complement your on-the-go lifestyle. With new cars for sale from a range of auto brands, as well as impressive used vehicles, you can rest assured you’ll find a variety of options here at our Iowa car dealership. Ready to drive off our car lot with one of our vehicles? Let our on-site finance department assist with your loan needs! As we cover all facets of the automotive industry, don’t hesitate to drop by if you already own a vehicle; our service and parts centers can help keep it running smoothly over the years. We invite our Fairfield, Iowa, neighbors to use our interactive site to learn more about us before making the short trip to our convenient West Burlington location for a tailored auto process!
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309 S Gear Ave

West Burlington, IA

52655

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Showing 346 reviews

February 12, 2024

Purchased a new Kia and salesman Keith Foster was great and the finance department made everything easy to understand. More

by NOSEY00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Moretz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

February 10, 2024

Great help, very accommodating and very polite to work with. Would recommend everyone shop there. More

by PRCR4LONG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Newlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

February 09, 2024

Always Amazing! Great customer service!! Would highly recommend taking your vehicles here! We have never had any issues that weren’t resolved in a timely and easy ma More

by MPROMISSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

February 07, 2024

Excellent customer service. Dylan, Carlos and the whole team make the car buying experience a pleasure. They are patient, knowledgeable, friendly and professional. This is the o More

by JOCARNES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Moretz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Wilhelm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

February 06, 2024

Always very professional. Great experience. Highly recommend Shottenkirk. They allow us a rental car since we come from quite a distance. More

by LUCKYDOBBINS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Shottenkirk Superstore responded

LUCKY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

February 02, 2024

They raised the price of the vehicle up by $1000 compared to the price that was shown on the paper to the vehicle. They also snuck in the ridiculous “warranty” for over $2000 WITHOUT even discussing any of More

by Trey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t remember
January 31, 2024

Everyone's nice. Got good deal on tires. Just wish the person working on vehicle would leave my lights alone. I had on auto the turned off so I didn't know and I'm d More

by vanessabruss65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
Feb 01, 2024 -

Shottenkirk Superstore responded

vanessa, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

January 29, 2024

They take care of you. They will make sure that you are happy. If not they will fix it. More

by ZUSPANN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Wilhelm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

January 25, 2024

Everyone is always super nice and warm and merry and they have the best free coffee around More

by STATLERFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Jan 28, 2024 -

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

January 25, 2024

I hapened to get there at the right time; no one was waiting for service. I got right in for the oil change. The service writers were very friendly and polite. More

by ESMARSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service writers
Jan 28, 2024 -

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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