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Shottenkirk Superstore

West Burlington, IA

Overview
Employees
Reviews
Vehicles
4.5
346 Reviews
Welcome to Shottenkirk Superstore Our Shottenkirk automotive group is committed to providing courteous and honest service, so if you’re looking for a car dealership that values customer care, team up with our professionals today! Here at Shottenkirk Superstore in West Burlington, IA, we offer the comprehensive purchase, lease and maintenance processes that drivers deserve. If you have a vehicle concern, we have the solution! Our auto sales department will listen to your needs before introducing you to the trims that complement your on-the-go lifestyle. With new cars for sale from a range of auto brands, as well as impressive used vehicles, you can rest assured you’ll find a variety of options here at our Iowa car dealership. Ready to drive off our car lot with one of our vehicles? Let our on-site finance department assist with your loan needs! As we cover all facets of the automotive industry, don’t hesitate to drop by if you already own a vehicle; our service and parts centers can help keep it running smoothly over the years. We invite our Fairfield, Iowa, neighbors to use our interactive site to learn more about us before making the short trip to our convenient West Burlington location for a tailored auto process!
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309 S Gear Ave

West Burlington, IA

52655

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Showing 346 reviews

March 12, 2024

Friendly sales and finance staff. Worked with me to get to a payment plan that i was comfortable with. The service center staff has always done well by me. More

by Alton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Menke
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Mar 13, 2024 -

Shottenkirk Superstore responded

Alton, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

March 08, 2024

Personnel were friendly and nice. The service desk / intake areas were clean and well maintained. Drop off and pick up were quick. More

by melvin.eward
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2024 -

Shottenkirk Superstore responded

melvin, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

March 04, 2024

More expensive than the Fort Madison store for the same service. Will consider going elsewhere in the future . More

by DEVANS1658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Shottenkirk Superstore responded

DEVAN, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

March 04, 2024

I purchased my 2020 KIA Soul near the end of 2019. The service department is excellent! They make sure all recalls and software updates are taken care of professionally! Friendliest people I've me More

by IM-LOVINLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Mar 06, 2024 -

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 25, 2024

I recently purchased a used car from Shottenkirk and had a great experience, they were very polite and helpful. More

by Lucy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Brown
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Feb 26, 2024 -

Shottenkirk Superstore responded

Lucy, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

February 23, 2024

Accommodating and patient. Fair trade in value. Friendly personnel and atmosphere. many selections to choose from. More

by KCFOLGER43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Luers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Shottenkirk Superstore responded

KC, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

February 20, 2024

Service department was clean, organized, and took care of my repairs in a reasonable amount of time. Great customer service experience. More

by ERIC.TUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not any of these people.
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Feb 21, 2024 -

Shottenkirk Superstore responded

ERIC, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 18, 2024

Truck should have cleaned up,garbage in center console. Motor was never cleaned up, even after I bought it. More

by RONODONNELL819
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Moretz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Luers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Shottenkirk Superstore responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

February 16, 2024

I feel that I bought what they found for me based on my needs. I'm satisfied. More

by ibbity
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Luers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

February 13, 2024

Lucas was patient with us (being new to dealership purchasing). Also passionate about helping us find what we were looking for in a vehicle! He helped us understand the entire process along the way, i More

by GRIFFRUSSELL19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Newlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Shottenkirk Superstore responded

RUSSELL, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

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