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Shottenkirk Superstore

West Burlington, IA

Overview
Employees
Reviews
Vehicles
4.5
345 Reviews
Welcome to Shottenkirk Superstore Our Shottenkirk automotive group is committed to providing courteous and honest service, so if you’re looking for a car dealership that values customer care, team up with our professionals today! Here at Shottenkirk Superstore in West Burlington, IA, we offer the comprehensive purchase, lease and maintenance processes that drivers deserve. If you have a vehicle concern, we have the solution! Our auto sales department will listen to your needs before introducing you to the trims that complement your on-the-go lifestyle. With new cars for sale from a range of auto brands, as well as impressive used vehicles, you can rest assured you’ll find a variety of options here at our Iowa car dealership. Ready to drive off our car lot with one of our vehicles? Let our on-site finance department assist with your loan needs! As we cover all facets of the automotive industry, don’t hesitate to drop by if you already own a vehicle; our service and parts centers can help keep it running smoothly over the years. We invite our Fairfield, Iowa, neighbors to use our interactive site to learn more about us before making the short trip to our convenient West Burlington location for a tailored auto process!
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309 S Gear Ave

West Burlington, IA

52655

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Showing 345 reviews

April 29, 2024

We had an Amazing experience at Shottenkirk Burlington IA. Brent Harris did an Awesome job selling us a new Jeep. We so appreciated him not pushing us into buying but gave us all the information and knowl More

by Tami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Harris
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Apr 30, 2024 -

Shottenkirk Superstore responded

Tami, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

April 27, 2024

Pushed for purchase and refused to hold even with money down. Check engine light came on drive home, missing valve stem caps, dog hair still in truck More

by KATIESHEETS90
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Newlan
2.0
This rating includes all reviews, with more weight given to recent reviews.
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April 27, 2024

Fast and friendly always asks if everything is OK and if not always willing to help and make it right More

by SCOTTGOFF66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Moretz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Newlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Shottenkirk Superstore responded

SCOTT, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

April 24, 2024

Very nice dealership. They had exactly what I was looking for in my new vehicle. The people were great to work with as well. More

by ALLYSSA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Harris
Report | Print
Apr 25, 2024 -

Shottenkirk Superstore responded

ALLYSSA, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

April 18, 2024

Very friendly and helpful! Answered all of our questions and made our purchase very successful! They have secured our business from 2 hours away! More

by LAURYNTAYLOR1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Moretz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montel Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Shottenkirk Superstore responded

LAURYN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

April 01, 2024

Very curious and friendly. Speedy diagnosis. Explained our extended warranty to us and what we should do if the error happens again More

by gngtillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

March 31, 2024

ok five one one one one one one one one one one one one one one More

by YELLOWBANKS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Savage
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Shottenkirk Superstore responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

March 30, 2024

I felt like I was hassled into buying a truck before I really checked it out. I didn't get the deal I thought I was getting! More

by MTHARTER
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Kenny Schaffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Montel Timmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
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March 28, 2024

Needed an oil change. They got me in right away and offered me coffee as I waited. Before I knew it my car was done. Very pleasant to come here. More

by luersrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Luers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Shottenkirk Superstore responded

luersrus, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 28, 2024

Love Matt Luers! Thought I should have been given a better rate and a lower cost for my warranty. More

by KEENEEN23BRADFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Yoder
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Luers
Report | Print
Mar 28, 2024 -

Shottenkirk Superstore responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

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