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Shottenkirk Nissan Rome - Service Center

Rome, GA

4.6
311 Reviews

311 Reviews of Shottenkirk Nissan Rome - Service Center

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July 24, 2024

Did first oil change,great service,in and out about 1 hr.clean facility ,will be back. More

by brandon0915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Carter, Marty Sweatman
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Jul 25, 2024 -

Shottenkirk Nissan Rome responded

brandon, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 19, 2024

Thanks for the prompt repair of my 2012 Juke! ! She is cranking perfectly now!! Looking forward to many more years of faithful driving experiences:) Cindy More

by CSJEKYLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
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Jul 22, 2024 -

Shottenkirk Nissan Rome responded

Cindy , thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 19, 2024

Great service center service . Thomas my Service advisor was very help Work done in prompt in a prompt Mannner More

by TBRYA07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
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Jul 22, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 19, 2024

Very polite! Fast service! Very knowledgeable and super nice. We are so happy we chose purchase our vehicle from here and are very impressed with the services the More

by ALEXIATWAITS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Blake
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Jul 22, 2024 -

Shottenkirk Nissan Rome responded

ALEXIA, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

June 20, 2024

Service was efficient. Staff was friendly and informative. They took good care of me. It was a good experience. More

by TOM@REMOTECONTROLLERNM.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Shottenkirk Nissan Rome responded

TOM, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

June 20, 2024

Repair estimate was clear concise and efficient. Car repair don’t come cheap from anywhere so at least you guys were spot on with service. Much Appreciated More

by GCRUBIN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime Chachua
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

June 16, 2024

Kind and courteous. The best service department I’ve been to. Will continue to use Shottenkirk Nissan! More

by Rcguthrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan “Toast” Smith
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Jun 17, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 15, 2024

I don’t like writing out reviews. I give you my score and that should suffice More

by ANNARNOLD53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Miranda
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Jun 17, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

June 12, 2024

The staff was so pleasant! I was greeted immediately. The wait was not long at all. Very satisfied with my experience. More

by PAMELALHASTINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Shottenkirk Nissan Rome responded

PAMELA, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

June 12, 2024

Staff is very good and helps all they can. Very good experience. I will go back… More

by FARRAH1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : It was a lady
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Jun 13, 2024 -

Shottenkirk Nissan Rome responded

FARRAH, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Rome!

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