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Shottenkirk Nissan Rome - Service Center

Rome, GA

4.6
273 Reviews

273 Reviews of Shottenkirk Nissan Rome - Service Center

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October 24, 2023

Bought any Rogue from them and have had services done. Very pleased with this dealership. More

by MOMMERDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

Helpful
October 24, 2023

Prices are too high for parts and labor but the service team is very helpful and professional. More

by DEESE6367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Blake
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Shottenkirk Nissan Rome responded

DEESE6367, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
October 24, 2023

I am always very pleased with the service here! ! They always explain everything ahead of time! More

by ROBINCHANDLER_CHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Shottenkirk Nissan Rome responded

ROBINCHANDLER_CHA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
October 23, 2023

The service team is always helpful. They work diligently to provide quality service in a reasonable time. More

by HELIE0611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Several others were present and were helpful. I don't have names.
Report | Print
Oct 23, 2023 -

Shottenkirk Nissan Rome responded

HELIE0611, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
October 22, 2023

The service provided this visit was a very good reason to use Shottenkirk Nissan. They corrected an item that may have unintentionally been missed on the last servicing. When I contacted them, they conscient More

by TSCECI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Shottenkirk Nissan Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

Helpful
October 21, 2023

They were friendly and performed our vehicle maintenance very quickly and at a reasonable price. More

by MELISSAANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Shottenkirk Nissan Rome responded

MELISSAANN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
October 20, 2023

Great experience! Staff was courteous and professional. Would recommend to other Nissan owners. Very clean. More

by TAYLOR4177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Shottenkirk Nissan Rome responded

TAYLOR4177, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

Helpful
October 19, 2023

Everything was quick and easy. Employees were knowledgeable and friendly. Communication was excellent. Great experience! More

by BLANKSLATE98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Miranda
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Oct 19, 2023 -

Shottenkirk Nissan Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

Helpful
October 19, 2023

Excellent service department. Have purchased several cars when it was Heritage. When it's time to buy again, will certainly consider this dealership. More

by JOHNIESKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thaddeus Jolly, Dalton Lloyd, David Shinn, Dondra Edwards, Lauren King
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Oct 19, 2023 -

Shottenkirk Nissan Rome responded

JOHNIESKING, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

Helpful
October 17, 2023

The people are very friendly and knowledgeable. I was greeted immediately upon my arrival. The service was performed quickly and efficiently. More

by AMSIMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Shottenkirk Nissan Rome responded

AMSIMMONS, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
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