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Shottenkirk Nissan Rome - Service Center

Rome, GA

4.6
311 Reviews

311 Reviews of Shottenkirk Nissan Rome - Service Center

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December 20, 2023

Service was quick! Matt is always thorough about details pertaining to the service! Definitely recommend More

by KTCHRISTIAN09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 19, 2023

My visit on this occasion involved the replacement of the shifter knob in my 350Z. My service representative, Jaime Cachua, said, of course we can do that, when a made my service appointment. Jaime has consi More

by TSCECI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Shottenkirk Nissan Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 19, 2023

Great experience! I was treated with respect and only services needed were recommended . Nothing more More

by CAMILLEBEARDDESIGNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Carter
Report | Print
Dec 19, 2023 -

Shottenkirk Nissan Rome responded

CAMILLEBEARD, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

December 17, 2023

Fast friendly service. Work was done well and everything was explained that was needed to be done. More

by EDDIECOULTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Miranda
Report | Print
Dec 17, 2023 -

Shottenkirk Nissan Rome responded

EDDIECOULTER, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

December 16, 2023

Helpful, courteous staff and competent technicians. Fair prices. Clean, attractive waiting room and restroom. Pleasant experience. Really appreciate being able to drive up and immediately receive att More

by CAROL.WILLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Lloyd, Dondra Edwards, Lauren King
Report | Print
Dec 17, 2023 -

Shottenkirk Nissan Rome responded

CAROL.WILLIS, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

December 16, 2023

The service was excellent. The employees were friendly and able to answer any questions that I asked. More

by CJCOUCH45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Lloyd, Ronnie Blake, Dondra Edwards, Lauren King, Kristopher Nowakowski
Report | Print
Dec 17, 2023 -

Shottenkirk Nissan Rome responded

CJCOUCH, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

December 15, 2023

Fast friendly service! From the greeting to the associates inside the service/dealership and delivering my truck, my experience was great! More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Sweatman, Ronnie Blake
Report | Print
Dec 17, 2023 -

Shottenkirk Nissan Rome responded

Rick, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 15, 2023

Service was awesome and very quick. I asked if I could have my car back within 30 minuets and they made it happen. More

by BSABBOTT72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Lloyd, Dondra Edwards, Lauren King, Kristopher Nowakowski
Report | Print
Dec 17, 2023 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 15, 2023

The entire staff at Shottenkirk Nissan is professional and courteous. Their competency is always very impressive. More

by STEVENACOLEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Blake
Report | Print
Dec 17, 2023 -

Shottenkirk Nissan Rome responded

STEVENACOLEMAN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

December 14, 2023

This dealership is the greatest I really do appreciate Shottenkirk Nissan for the way they care. More

by LUELLAG1200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Carter, Frances Hornbuckle
Report | Print
Dec 14, 2023 -

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

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