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Shottenkirk Nissan Rome - Service Center

Rome, GA

4.6
311 Reviews

311 Reviews of Shottenkirk Nissan Rome - Service Center

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January 20, 2024

I think they are some of the best people to deal with. Brad and his team are very good. And Jaime and is team in the service department are very good to. More

by WAYTIN59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 20, 2024

I love my Nissan and will never go anywhere else for service. I trust this Service Center implicitly and would recommend it to anyone who drives a Nissan. More

by DWARD5660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 20, 2024

Jamie is professional, knowledgeable and friendly. He makes getting my car serviced easy and don’t such a chore. More

by LINDA.VERNON93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2024 -

Shottenkirk Nissan Rome responded

LINDA, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 19, 2024

Who is Ronnie Blake? I don’t know that I worked with him during my recent visit. More

by WAYNEJNACEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Blake
Report | Print
Jan 23, 2024 -

Shottenkirk Nissan Rome responded

WAYNE, thank you for sharing your experience with us. We appreciate your feedback!

January 19, 2024

Great service and clear explanation for everything. Everyone was friendly. I will definitely visit again. More

by Sol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
Report | Print
Jan 23, 2024 -

Shottenkirk Nissan Rome responded

Sol, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

January 19, 2024

This is my place to come for car care😁 the are really great and through More

by AYR2603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Lloyd, Ephran Price, Dondra Edwards, Lauren King
Report | Print
Jan 24, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 19, 2024

Thank you for always taking care of us and our daughter. We are very pleased with our Nissan dealer. More

by WACKER61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Carter, Dalton Lloyd, Dondra Edwards, Frances Hornbuckle, Lauren King, Cassie Hardin, Tori Arrington
Report | Print
Jan 24, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

January 18, 2024

Matt Duvall is the very best service manager. He is professional, kind, and an excellent communicator. More

by SAGREEN445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren King
Report | Print
Jan 19, 2024 -

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

January 14, 2024

The staff here is Friendly and Professional! Service Manager Jamie Carter treated me like Family right away. Giving me All my options for repairs and working diligently to find the Best Buy o More

by NANSTANLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Carter
Report | Print
Jan 16, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 14, 2024

I purchased my vehicle at a dealer in Lithia Springs. I was not aware that the service warranty was at that dealer only. Unfortunately, was made aware of this after Shottenkirk performed the oil change. More

by SHLSTONE
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome

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