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Shottenkirk Nissan Rome - Service Center

Rome, GA

4.6
311 Reviews

311 Reviews of Shottenkirk Nissan Rome - Service Center

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January 30, 2024

Great customer Service , Very helpful and friendly staff, The communication was great and the service work was completed in a timely manner. More

by BATTLEAUTOBROKERSLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2024 -

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

January 28, 2024

Excellent service YET enroute home my car died again … was jumped off to continue the journey home and died again. Jumping off did not work again. Sunrise Towing was called to get my car home. Obviously, More

by DEBORAHGILREATH321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
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Jan 30, 2024 -

Shottenkirk Nissan Rome responded

DEBORAH, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome

January 28, 2024

Friendly people and great service thanks. Great job welcoming people into your business,makes you want to come back. More

by DWIGHTFANDREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Carter, Frances Hornbuckle, Kristopher Nowakowski, Tori Arrington
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Jan 30, 2024 -

Shottenkirk Nissan Rome responded

DWIGHT, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

January 28, 2024

Very helpful and friendly my wait time wasn't long the waiting room was very clean More

by SHARONDW62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Blake
Report | Print
Jan 30, 2024 -

Shottenkirk Nissan Rome responded

SHARON, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

January 27, 2024

Never have met Ronnie Blake but Matt was very helpful and service was really great. More

by BIGHOYT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2024 -

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

January 27, 2024

Repairs are timely, the staff are polite, and they have a wonderful oil change guy. More

by TLM26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dondra Edwards, Lauren King
Report | Print
Jan 30, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 26, 2024

Service was quick and in time frame we were told, efficient and professional , friendly staff . More

by DOUG@WBHITE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2024 -

Shottenkirk Nissan Rome responded

DOUG, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

January 26, 2024

The service was great. We were in and out very quickly. The staff was very friendly. More

by TERESA.BURGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Lloyd, Dondra Edwards, Lauren King
Report | Print
Jan 28, 2024 -

Shottenkirk Nissan Rome responded

TERESA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

January 25, 2024

Excellent professional informative service. I have been a Shottenkirk Nissan Rome customer for a long time. Matthew Duvall and his mechanics are superb !! More

by NIKOLAOU.CHRISTOS1ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 21, 2024

Everyone did a great job! Very nice and great communication! Everyone I walked by greeted me. Brad McDevitt was constantly checking on me and even gave me a Nissan toboggan…. More

by eagle19600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
Other Employees : Brad McDevitt, Jamie Carter, Dalton Lloyd, Brad McDevitt, Dondra Edwards
Report | Print
Jan 25, 2024 -

Shottenkirk Nissan Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

Jan 25, 2024 -

eagle19600 responded

You’re welcome and thank you!

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