Shottenkirk Nissan Rome

Matt is always so helpful and does his best to figure out what the problem is whenever I bring my car in. what the problem is whenever I bring my car in. More

Great service, fair price, very timely on the work . The waiting area is clean and comfortable. Sales people ask if they can help you and answer any questions about the new vehicles. The waiting area is clean and comfortable. Sales people ask if they can help you and answer any questions about the new vehicles. More

Great fast approval deal payment structure was fine professional staff I had a issue with my screen it’s was scheduled asap to repair professional staff I had a issue with my screen it’s was scheduled asap to repair More

People where great and friendly. Wish could make process more streamline and little faster. Did seem like had to do alot of waiting. Wish could make process more streamline and little faster. Did seem like had to do alot of waiting. More

Service center was on point. Right in and right out. Everything was explained and easy to understand. Right in and right out. Everything was explained and easy to understand. More

Pricing is just beyond comprehension. I understand everyone's prices and wages have gone up, but charging $400 for a key is nothing short of amazing. And then on top of a tremendously h I understand everyone's prices and wages have gone up, but charging $400 for a key is nothing short of amazing. And then on top of a tremendously high charge, there is an $18 misc fee and then a 3% fee to cover credit card transactions. To be fair, everyone I worked with and spoke with was kind and polite and I was happy with the service I received. But these are reasons why many of us only buy used cars and find private mechanics. The upcharges are truly reaching the limits of morality. More

This service for our Nissan was one of the easiest we have experienced! There was no one in line ahead of us and the information needed was quickly complete and after just minutes the oil/filter change have experienced! There was no one in line ahead of us and the information needed was quickly complete and after just minutes the oil/filter change was complete, payment made and we were on our way home! Many thanks! More

Because, what started out at one price when talking with me about what needed to be done.. Nowhere was I told there was gonna be almost another $100 (labor) on top of the 80ish dollars for the service.. Don me about what needed to be done.. Nowhere was I told there was gonna be almost another $100 (labor) on top of the 80ish dollars for the service.. Don’t get me wrong I don’t understand labor fees, that is anywhere, but almost the same price as what needed to be replaced you have got to be absolutely kidding me.. Does the business not pay its employees?? Ttttthhann somewhere you guys added miscellaneous fees from wherever, than you people charge almost $6.00 for using a card.. Hello! 👋🏼 Really? What person carries that much cash on them? A place that changes to use any kind of card is sad.. All that money from a business and you still nickeling and diming the customer from beginning to the end.. So what started out being just a little over 80 bucks before taxes ended up being almost $200 by the time you guys was done.. Wow!! More

LaBorris is a gem! And JT answered my call and got me the car I wanted at the price I was looking for. I appreciate honesty and a no-nonsense approach, and Shottenkirk And JT answered my call and got me the car I wanted at the price I was looking for. I appreciate honesty and a no-nonsense approach, and Shottenkirk delivered! We are customers for life! More

Everyone was really great and friendly and made buying experience easy,I would highly recommend using. experience easy,I would highly recommend using. More