Shottenkirk Nissan Rome

Good customer service, a little expensive though. The service work that was done for me was done in a timely manner and seems to have been done properly. The service work that was done for me was done in a timely manner and seems to have been done properly. More

So far they have been good with servicing my vehicle. They have delivered great customer service in the service department and done a good job finding the problem and repairing my vehicle. They have delivered great customer service in the service department and done a good job finding the problem and repairing my vehicle. More

I was very pleased with my visit, they got me in and out in a timely manner and everyone was very helpful and friendly. in a timely manner and everyone was very helpful and friendly. More

Today’s experience was great. Efficient and no charge as promised. Service representative delivered information about recall in easy to understand manner. Thanks Efficient and no charge as promised. Service representative delivered information about recall in easy to understand manner. Thanks More

Great Service every time with attention to details and excellent communication . The service department listens attentively to descriptions of automotive issues and makes sure to clarify that they have it excellent communication . The service department listens attentively to descriptions of automotive issues and makes sure to clarify that they have it entered in correctly. It makes it less stressful to deal with car issues. More

Always made it easy to deal with. Would like the free car wash to open agsin. Would like the free car wash to open agsin. More

People were great, but they put synthetic oil in my '06 sentra. I was told they put that in all the vehicles, then I was told by management that they had regular oil. I paid 70.00 for 3 quarts of oil inclu sentra. I was told they put that in all the vehicles, then I was told by management that they had regular oil. I paid 70.00 for 3 quarts of oil including filter. I really would of rather just had the oil my car is used to. I read synthetic could make an older car start leaking That may be a myth, but i am kinda nervous. I am thinking anout taking it somewhere else and just getting regular oil put in it. I have always taken my car there for everything. Batteries, brakes, belts, sensor,and tires etc. This just put kind of a bad taste in my mouth More

5000 mile Oil & Filter change service only. Shottenkirk service coupon received via email accepted and used. Thanks Shottenkirk service coupon received via email accepted and used. Thanks More

Friendly service people. Explained the process and the potential charges well. Promptly finished work on my car and let me know when it was ready in a timely manner. Explained the process and the potential charges well. Promptly finished work on my car and let me know when it was ready in a timely manner. More

I took my car for a recall, nice sales man, but the lady came out from the service department. I could not hardly understand her she had such a heavy accent. Then told me my tires were bad I just bought the came out from the service department. I could not hardly understand her she had such a heavy accent. Then told me my tires were bad I just bought the a year ago. Then said my car needs the fuel injection system cleaned. I let her know that the fuel injection system was fine I had the fuel injection system cleaned a year ago More