Shottenkirk Nissan Rome

The service advisor did as I asked. He checked waranty coverage, and pricing, befofre performing any work. He explained what was wrong with the malfunctioning parts and what needed to g He checked waranty coverage, and pricing, befofre performing any work. He explained what was wrong with the malfunctioning parts and what needed to get done to fix them. If I didn't understand something, he tried to explain it in a different way. When I asked about a courtesy car or rental, he offered me a ride home with their shuttle service, as well as a pick up. I didn't even know they had that. I had a very nice shuttle driver. More

I appreciate doing business with people that don't try to hard sell you. If I get pressured I walk off. Adison and the finance agent were nice and professional. No pressure and we're forthcoming answering qu hard sell you. If I get pressured I walk off. Adison and the finance agent were nice and professional. No pressure and we're forthcoming answering questions. Would buy here again. More

Arrived on time for my appointment and was greeted quickly.. was getting my oil and tires rotated and it took about an hour to do. They also helped me with a window not going up. Very help techni quickly.. was getting my oil and tires rotated and it took about an hour to do. They also helped me with a window not going up. Very help technician. More

One complaint is while my car was in for service someone drove it and put over 100 miles on it! How was it treated? I have a ding in door on driver side that wasn't there before. drove it and put over 100 miles on it! How was it treated? I have a ding in door on driver side that wasn't there before. More

Excellent service experience. The communication was great and the service work was completed in a timely manner. The communication was great and the service work was completed in a timely manner. More

Great customer Service , Very helpful and friendly staff, The communication was great and the service work was completed in a timely manner. The communication was great and the service work was completed in a timely manner. More

Really loved Brad! ! JR was so helpful through all the stages of getting my kicks. Everyone was fantastic and helpful! ! JR was so helpful through all the stages of getting my kicks. Everyone was fantastic and helpful! More

They didn’t waste our time. Gave us the best deal right upfront. Everyone was kind and helpful! Gave us the best deal right upfront. Everyone was kind and helpful! More

Very helpful and friendly my wait time wasn't long the waiting room was very clean waiting room was very clean More