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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,364 Reviews

1,364 Reviews of Shottenkirk Nissan Katy - Service Center

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February 09, 2022

I was upset I was told I needed another battery. I had just purchased Dec.2020. How does a cell go bad that quick or I was given a used battery. George took care of it because it was under warranty. More

by SHERRALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 09, 2022

As always, everything was great. George did great at helped me with my sons car More

by CBailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 09, 2022

I’m loyal because of my salesman Vinny. He is awesome and always goes above and beyond to make feel special . More

by BICKWHEELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Kuebler, Jaime Rohlmeier, Alexandra Gutierrez
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February 08, 2022

All the service people are kind, polite and courteous. Everyone does a great job and completes service in a timely manner. More

by STACEYLAKE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
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February 08, 2022

Very professional and quick service. Did not push additional services on me during the oil change. More

by MEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dion Weeks
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February 08, 2022

I was thoroughly impressed from the moment I called the service center. They take pride in delivering professional, courteous, thorough customer service. I would highly recommend this Service Center. More

by ANGELA.CHAPMAN64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dion Weeks
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February 08, 2022

Had my husbands truck checked for problem with lights staying on when truck was off. No problem was found. They fixed two things on recall. No charge. Very happy with service. More

by Stephsanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dion Weeks
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Feb 08, 2022 -

Stephsanders responded

Thanks for taking care of my husbands truck.

February 07, 2022

Dealer/Service Department provided an excellent and professional service. Customer focus oriented and service was done on a timely manner More

by CARLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 07, 2022

I just moved from California to Texas and was due for an oil change. Great customer, wasn't after my money. Honestly and just wants to keep my car healthy and running good. More

by C.THORN33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
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February 07, 2022

Quick and clear service, highlighted recommended follow ups and finished in a very small amount of time. More

by ARTURONANEZ0404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dion Weeks, Christian Farris
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