Shottenkirk Nissan Katy - Service Center

The dealership knows how to treat a person when you first get there with kindness and I asked you do you want some coffee or either water a whole lot of dealerships don't do that and then they show you when get there with kindness and I asked you do you want some coffee or either water a whole lot of dealerships don't do that and then they show you when they working on your car More

Prompt and efficient service. I will have all my Nissan service done here. Thanks service people. I will have all my Nissan service done here. Thanks service people. More

I absolutely love getting my car serviced here. They are quick, keep me informed, and make sure I’m taken care of. I wouldn’t take my car anywhere else. Definitely, would recommend! They are quick, keep me informed, and make sure I’m taken care of. I wouldn’t take my car anywhere else. Definitely, would recommend! More

the service personnel was very professional, I would say great service team, outstanding customer service. great service team, outstanding customer service. More

The experience is always seamless and easy here. The service rep was top notch. Always my go to dealership The service rep was top notch. Always my go to dealership More

The service department is top notch. I was in and out within an hour. Vehicle inspection: Oil change, tire rotation, air filters replaced. I even watched a video of the inspection being I was in and out within an hour. Vehicle inspection: Oil change, tire rotation, air filters replaced. I even watched a video of the inspection being done. Afterwards, the service advisor sat with me and went over all recommended items and we decided together which were absolutely necessary. I am grateful for the attention to detail band respect of my time More

Will Salazar rocks as a Maint Specialist! ! My work was complete is less than half the time I expected!! ! My work was complete is less than half the time I expected!! More

Service was great. I liked how they took a video when inspecting my car. The service representative was very informative from the beginning. I liked how they took a video when inspecting my car. The service representative was very informative from the beginning. More

As usual, good service with no delays. Sandro Tamayo helped make everything easy plus he was knowledgeable about things. Sandro Tamayo helped make everything easy plus he was knowledgeable about things. More

I called Shottenkirk Nissan Katy to confirm they could perform a state inspection for my 2015 Altima .. The lady who answered my call was very warm and engaging and transferred me to service department wh perform a state inspection for my 2015 Altima .. The lady who answered my call was very warm and engaging and transferred me to service department where I spoke to a delightful lady who assured me Shottenkirk Nissan Katy could do a state inspection for me. Sandro Tamayo greeted me when I arrived at the service lane and facilitated my visit to the dealership. Sandro inquired about the mileage on the odometer and I requested that my oiled be changed and tires be rotated as well. I asked Sandro how long my service would take and he replied 45 minutes to an hour. I was back in my car headed home in just over an later. Thank you Sandro! More