Shottenkirk Nissan Katy - Service Center

I purchased a 2022 Altima and had to return to have the windows tinted. The service department took my car as soon as I arrived, contacted me when completed, and they were all very polite. windows tinted. The service department took my car as soon as I arrived, contacted me when completed, and they were all very polite. More

Will is very efficient and knowledgeable He help us keep track of what maintenance needs to be done. He helps us get it done in a timely manner without over stressing our budget. Will is very professional. track of what maintenance needs to be done. He helps us get it done in a timely manner without over stressing our budget. Will is very professional. More

Everyone is friendly, always working, & asking if you have any questions about the work being preformed & if you have any concerns have any questions about the work being preformed & if you have any concerns More

Jaime was very helpful and informative. He communicated with me throughout the process. Jaime was able to ease my stress and made this experience very convenient. He communicated with me throughout the process. Jaime was able to ease my stress and made this experience very convenient. More

Check engine light came on after 60,000 mile update. I returned vehicle weeks ".later and was told this was only due to "gas cap seal". I cleaned off seals and coated seals with vaseline ...did not he I returned vehicle weeks ".later and was told this was only due to "gas cap seal". I cleaned off seals and coated seals with vaseline ...did not help. Check engine light remains on continuously. (BTW: Both seals have no nicks or tears). I always make sure gas cap clicks. There are many sensors associated with this light ... so it must be something else? More

Will was great to work with and was responsive to my text. I will definitely ask for Will again at my next service, text. I will definitely ask for Will again at my next service, More

Will is always helpful from start to finish. We are thankful that the process runs smoothly. We are thankful that the process runs smoothly. More

Very good attention, from the vendors, especially Mr. Victor, to the service and maintenance personnel such as Wuillian Salazar, but in general they all make a great team, I recommend them 100% and perso Victor, to the service and maintenance personnel such as Wuillian Salazar, but in general they all make a great team, I recommend them 100% and personally there is nothing better than a NISSAN vehicle, tremendous price/value product. Muy buenas atencion, desde los vendedores en especial el Sr. Victor como el personal de servicio y mantenimiento como Wuillian Salazar, pero todos en general hacen un gran equipo, los recomiendo 100% y en lo personal no hay nada mejor que un vehiculo NISSAN, tremendo producto precio/valor More

Timeframe and service was good. I enjoyed the video provided by the service tech. I wish a car wash was still provided as part of the oil change service. It makes the $200+ cost a l I enjoyed the video provided by the service tech. I wish a car wash was still provided as part of the oil change service. It makes the $200+ cost a little more bearable. More

Excelent service! More than expected. I will recommend it and return for the next service More than expected. I will recommend it and return for the next service More