Shottenkirk Nissan Katy - Service Center

Very good service. gave me a precise expectation time it would take for my car to be done. Jamie was very helpful in recommending me what is the most important services gave me a precise expectation time it would take for my car to be done. Jamie was very helpful in recommending me what is the most important services that need to be done and which ones I can do the next time I come around for service again. I trust his judgment. More

Always pleasant. Always helpful. Works with me around my crazy work schedule. And I really appreciate that. Always helpful. Works with me around my crazy work schedule. And I really appreciate that. More

Awesome service ! very good customer service when you arrive, they have a good place to wait and have coffee. My service was fast I always love going there!! very good customer service when you arrive, they have a good place to wait and have coffee. My service was fast I always love going there!! More

My service rep George P did a great job of informing and keeping me up to date on the work being done. Service! keeping me up to date on the work being done. Service! More

Professional Polite Clean environment got me all the together I will always come back for service 😊 together I will always come back for service 😊 More

Jaime is excellent to work with. Professional and friendly. Takes care of me every time I visit. Professional and friendly. Takes care of me every time I visit. More

Paige is fantastic as a service advisor and I will definitely continue to use her and use this dealership again. We service multiple vehicles there! Unfortunately, I have assigned this a 3 star ra definitely continue to use her and use this dealership again. We service multiple vehicles there! Unfortunately, I have assigned this a 3 star rating because I went in for a simple oil change and found oil leaking (staining) all over my garage floor. This was an honest mistake and one they resolved quickly and promptly, however, that doesn't address the damage done to my garage floor. I've never had an oil change result in a leak afterwards, but understand things do happen and people are humans. I'll be back but wish this didn't occur. More

Todo se concretó satisfactoriamente bien y se informó de las necesidades que amerita la Suv las necesidades que amerita la Suv More

The staff is always accommodating and friendly. The technicians are always knowledgeable and informative. I would like them to implement car washing as part of the maintenance service but overall, The technicians are always knowledgeable and informative. I would like them to implement car washing as part of the maintenance service but overall, great service. More

Awesome work, quick and fast service, will definitely return for my next service needs in the future! return for my next service needs in the future! More