Shottenkirk Nissan Katy - Service Center

I love the costumer service they provide to me every time I take my car in. I take my car in. More

Agents were good, but waiting area could have some improvements, it looks kind of old. Also complementary car wash would be appreciated. improvements, it looks kind of old. Also complementary car wash would be appreciated. More

Brought my Nissan Rogue in to have the battery looked at and was pleasantly surprised when I was told it was still under warranty and it was replaced with no charge. I only had to wait about 45 minutes fro and was pleasantly surprised when I was told it was still under warranty and it was replaced with no charge. I only had to wait about 45 minutes from the time I arrived until I left. My customer service representative was George and he was absolutely amazing. Thank you!! More

Courteous and prompt service. Personnel takes the time to explain options and plan for solutions to upkeep and maintenance. Personnel takes the time to explain options and plan for solutions to upkeep and maintenance. More

Fast and punctual service. Second time working with George Peters, he was excellent in explaining the work to be done, recommendations that were spot on and work done to one's Second time working with George Peters, he was excellent in explaining the work to be done, recommendations that were spot on and work done to one's satisfaction. More

Excellent customer service when I arrive and speak with Mr.George regarding anything with my car. Mr.George regarding anything with my car. More

From scheduling the appointment to checking out at the end, the service is excellent. And I love having the video of my inspection. end, the service is excellent. And I love having the video of my inspection. More

Great service and timely communication of status. Team did a great job with my vehicles issues. Team did a great job with my vehicles issues. More

Paige is a best service advisor. She briefly explained about parts and service. Highly recommended. She briefly explained about parts and service. Highly recommended. More

Will is always helpful and has amazing customer serve skills. I always come back because of Will. He is always honest and listens to you and gets back with you on a timely manner. Katy Nissan is so lucky skills. I always come back because of Will. He is always honest and listens to you and gets back with you on a timely manner. Katy Nissan is so lucky to have Will apart of there team. More