Shottenkirk Nissan Katy - Service Center

Muy buena atención, personal profesional, cordial y eficiente, solo tardaron 45 minutos para hacer el servicio eficiente, solo tardaron 45 minutos para hacer el servicio More

From my first visit, I have been given excellent service. Paige is not only knowledgable but offering helpful information and politely friendly. Paige is not only knowledgable but offering helpful information and politely friendly. More

Alex went out of her way to make our experience wonderful with our service on our vehicle. with our service on our vehicle. More

They make it so easy to do what needs to be done. I had an oil change/tire rotation done. I was greeted immediately upon pulling into the bay. The service writer was very friendly and helpful. Explained an oil change/tire rotation done. I was greeted immediately upon pulling into the bay. The service writer was very friendly and helpful. Explained how service works and to expect a video. I sat in a very clean waiting room for only about 45 minutes. The video from the mechanic was awesome. That is the first time I've seen that and I was impressed by the thoroughness of the mechanic. It was a pleasure getting the work done at this dealership. Thank you!! More

Everyone was very nice and professional, and showed amazing customer service! I will be back again! amazing customer service! I will be back again! More

Awesome employees work there polite, professional, and definitely reasonable. I enjoy everything about this place. definitely reasonable. I enjoy everything about this place. More

Great Service - Customer focus oriented - Very Professional - Knowledgeable team - Convenient location - Reasonable pricing - Kept me informed. Professional - Knowledgeable team - Convenient location - Reasonable pricing - Kept me informed. More

Customer Service was very good, but I had reservations on the Diagnostic Testing Fees and the cost for the repairs. This was more than I expected, but at least I have peace of mind that the repairs are unde the Diagnostic Testing Fees and the cost for the repairs. This was more than I expected, but at least I have peace of mind that the repairs are under warrantee with Nissan dealership More

My experience is always good here at the Katy Nissan location. Everyone is pleasant and welcoming! Not sure why it always seems to take longer than they say? I was the third car in early on a Saturday m location. Everyone is pleasant and welcoming! Not sure why it always seems to take longer than they say? I was the third car in early on a Saturday morning for just an oil change and watched as others came in after and left before me. Otherwise, everyone is knowledgeable and very attentive to the needs of the car! More

Nice service, professional, just wait for a little longer time, other than that, everything is good time, other than that, everything is good More