Shottenkirk Nissan Katy - Service Center

They always do a great job and great customer service. No complaints from our family. complaints from our family. More

The personnel were polite, courteous and knowledgeable. A car was available to give me a ride home. The drivers that took me home and picked up so I could get my car were polite and courteous. car was available to give me a ride home. The drivers that took me home and picked up so I could get my car were polite and courteous. More

Great service advisors - kept me up to date on my car while it was being serviced. In and out quickly! while it was being serviced. In and out quickly! More

They were very kind and worked with me. They took care of everything in an efficient manner! everything in an efficient manner! More

Jaime is very knowledgeable and professional. He addressed my car concerns and explained all details. I will continue to use their service center. addressed my car concerns and explained all details. I will continue to use their service center. More

Service Personnel was very nice. He managed everything pretty well. I felt rates were little high than usual. pretty well. I felt rates were little high than usual. More

I had the best experience. I went there not expecting to purchase a battery but they gave me the best deal and my Service Advisor is the best Dion Weeks! I Recommend Shottenkirk Nissan Katy to Everyone need purchase a battery but they gave me the best deal and my Service Advisor is the best Dion Weeks! I Recommend Shottenkirk Nissan Katy to Everyone needing car needs!! More

I have always serviced my car at this dealership & service center, and they have consistently done an excellent job, always been upfront. No issues this time with my vehicle condition evaluation, reco service center, and they have consistently done an excellent job, always been upfront. No issues this time with my vehicle condition evaluation, recommended actions and the actual servicing - all good. But couple of things left a bad taste in the mouth: 1. I had taken discount coupons with me. The service associate initially told me no need to use coupons, because the servicing prices are already automatically discounted. When the final bill was presented to me by another service associate, I had a doubt, so I showed him the coupons again - we realized the discounts had not been applied, he went ahead and applied the coupon discount in the end. 2. I had taken my Contigo insulated coffee flask with me to the service center. I was waiting inside at the seating area, and had put the flask on a table. I stepped outside for 15 mins to take a call, came back in and saw the Contigo flask gone from the table. I asked multiple people in the service center, they also helped me look but we couldn’t find it. I was told there are no security cameras that we could look at. Very disappointing. More

Dion was great in explaining what’s was going on with my vehicle. Very knowledgeable vehicle. Very knowledgeable More

Great experience! My daughter was having issues with her car. I’m in another state having anxiety as a father, and Jamie was very helpful, knowledgeable & professional. Thank you for helping my daughter. car. I’m in another state having anxiety as a father, and Jamie was very helpful, knowledgeable & professional. Thank you for helping my daughter. More