Shottenkirk Nissan Katy - Service Center

Repairs were completed on time. Service Team provided text updates periodically and always knew the status of my vehicle and time frame for repair completion. Martin was excellent. Service Team provided text updates periodically and always knew the status of my vehicle and time frame for repair completion. Martin was excellent. He was professional, competent, and personable. I would recommend Shottenkirk Nissan Katy for repairs on Nissan Altima vehicles. Their mechanic Thomas or Tomas(never saw his name only heard it) did a remarkable job on the replacement brakes, rotors, and air conditioner box. The suspension felt better than new when driving it home. Thank you, Martin Ortega and team. More

I was very satisfied with the wait time and the quick service to change my car's oil. I like their automated message system sending us a video explaining the service and updating us when the car is ready service to change my car's oil. I like their automated message system sending us a video explaining the service and updating us when the car is ready. Thank you Eric Macias for the great job! I will definitely come back to Nissan Katy! More

I take my car in for services and i get out with a new one , Surprise like always Shotternkirk Nissan Katy on top . During the time I waited, I was introduced to the change to change of car, in which one , Surprise like always Shotternkirk Nissan Katy on top . During the time I waited, I was introduced to the change to change of car, in which I decided to try. I said what I would want if i changed cars, in which my wishes were satisfied, in addition to my expectation, thanks to the Sales employee, very professional, but friendly first, thanks to him, and to Chris who made everything happen. This is what happens when you go to Shottenkirk Nissan of Katy, you never know what surprise you will have! Thanks to All ! One time Nissan of Katy !, Nissan of Katy Forever and Ever than you to All Thank you to everyone who worked together to make it possible for my Nissan Rogue 2025 to be in my garage thanks More

Took vehicle in to get serviced. Love the streamlined process. Didn’t even have to get out of the car. Very pleased and will be back again! Love the streamlined process. Didn’t even have to get out of the car. Very pleased and will be back again! More

Very excellent customer service very attentive with everything they explained part by part so I am aware. everything they explained part by part so I am aware. More

Excelente atención. Muy rapidos al.hacer su trabajo el equipo es bueno y saben resolver Muy rapidos al.hacer su trabajo el equipo es bueno y saben resolver More

Dropped my car off at my appointment time and they got it in right away. It was finished within the quoted time. in right away. It was finished within the quoted time. More

Technician is very sharp. He knows how to troubleshoot and get things fixed. Thank you He knows how to troubleshoot and get things fixed. Thank you More

The service was very fast and kindly all people have a good attention with the customers good attention with the customers More