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Shottenkirk Nissan Katy

Katy, TX

4.6
1,808 Reviews
Welcome to Shottenkirk Nissan Katy When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have. This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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25550 Kingsland Boulevard

Katy, TX

77494

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Showing 1,808 reviews

May 04, 2022

Any time I needed any service done, Paige went above and beyond to make sure I was taken care of. More

by KUTCH750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moustapha Mar, Paige Kuebler
May 19, 2022 -

Shottenkirk Nissan Katy responded

KUTCH750, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 04, 2022

Salesman are horrible. If I had a second opportunity, I would never purchase from them. More

by pedromoreno.pb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Cardona, Rick Tamez
May 19, 2022 -

Shottenkirk Nissan Katy responded

pedromoreno.pb, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at (281) 644-1100 so we can discuss some solutions.

May 04, 2022

Quick service. Very friendly and Porfessional staff. I love the new pm rates. Will continue business here More

by koch4787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Lake
May 19, 2022 -

Shottenkirk Nissan Katy responded

koch4787, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

May 04, 2022

The dealership was great in finding the problem I was having with my car and offering a easy solution. I’m glad I was able to bring my car to this Nissan for maintenance. More

by BRITT44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandro, Paige Kuebler
May 19, 2022 -

Shottenkirk Nissan Katy responded

BRITT44, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 04, 2022

I went to this dealership because they had the exact used vehicle I was looking for. I was motivated to buy and a deal was struck same day. I credit the manager Marco Compean for making it happen. Good guy More

by Used Buyer
Recommend Dealer
No
Employees Worked With
Marco Compean, Brenden Beam
May 19, 2022 -

Shottenkirk Nissan Katy responded

Used Buyer, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at (281) 644-1100 so we can discuss some solutions.

May 25, 2022 -

Used Buyer responded

Anybody specific i need to talk to. Thats just the main phone number. Ive called that number many times before. The main issue here is that I was obviously ignored. Multiple emails and phone calls were ignored. Never got a response.

May 04, 2022

Service was good and i liked the video they sent of what they saw during the service. I just find it disappointing that an oil change and tire rotation takes an hour and a half when I have an appointment bo More

by TAMERA.CROSBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Shottenkirk Nissan Katy responded

TAMERA.CROSBY, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Katy

May 03, 2022

Service was quick. Sales didnt try and push me to buy things I didnt need. More

by TSHARP9271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgette Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Shottenkirk Nissan Katy responded

TSHARP9271, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

May 03, 2022

This service was there for me at a time I really needed it. So thank for for my service technician at Katy Nissan who offered me this opportunity. I have shared this service with other friends that could p More

by BERTHA_CHAMBLISS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Salazar
May 19, 2022 -

Shottenkirk Nissan Katy responded

BERTHA_CHAMBLISS, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 02, 2022

Everything went super well. Wait time was very satisfactory. glad to see a coupon deal at the dealership More

by HIEU_T_N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
May 19, 2022 -

Shottenkirk Nissan Katy responded

HIEU_T_N, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

May 02, 2022

Great service. Friendly staff. Got a repair completed and the service advisor was able to save me a little bit of money by working with me on the labor cost. No u More

by sewilson1868
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
May 19, 2022 -

Shottenkirk Nissan Katy responded

sewilson1868, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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