Shottenkirk Nissan Katy

Geroge did a good job and went above and beyond in both visits. The service time has gotten better since the ownership changed. visits. The service time has gotten better since the ownership changed. More

Best Service department in the City of Houston. Great employees, nice facility, great prices....highly recommend... Great employees, nice facility, great prices....highly recommend... More

Jamie was very helpful in checking me out and answering my questions. THANK YOU Jamie! my questions. THANK YOU Jamie! More

This was my first visit to Shottenkirk, I was pleased with the friendliness of Jaime my service advisor. If this dealership does not have the turn over in personnel the last one had I will go back.. with the friendliness of Jaime my service advisor. If this dealership does not have the turn over in personnel the last one had I will go back.. More

The car was not at all in a presentable condition! It looked like a cash car and this Nissan dealership sold it to me. They'll charge you a recon fee and Shottenkirk Care fee ranging in few thousands It looked like a cash car and this Nissan dealership sold it to me. They'll charge you a recon fee and Shottenkirk Care fee ranging in few thousands but sad to say even the inspection was don't rigorously, forget the detailing! :( I got fries underneath my seat, sticky seats, blown-out headlights, dusty AC panels, used rags in the trunk, etc. I wasn't even allowed to change my registration county to my desire, whereas TX DMV allows you to do that. After two days of using my car, I felt like I was robbed of my hard-earned money. Everything sounded great when I walked in but it went downhill after that. The sales guy or Finance Manager won't tell you what all is included in their Shottenkirk Care. I asked for a brochure for details and they didn't have that! My car is back at their place and they are trying to make it good on my Sequoia. I STILL HAVE TO TAKE IT TO A TOYOTA DEALERSHIP TO GET IT ALL INSPECTED AND figure out the mess! So frustrating! DO NOT BUY FROM THIS DEALERSHIP!! More

Paige was great, always stayed on top of my issues and kept me informed on what was going on. kept me informed on what was going on. More

Friendly, knowledgeable, and great experience. Manager was very generous on lending us another vehicle until the one purchased arrived. Manager was very generous on lending us another vehicle until the one purchased arrived. More

First time going to this dealership to service my son’s car and they were so easy to deal with. Will in service was great to deal with and was very communicative throughout the process waiting on insurance car and they were so easy to deal with. Will in service was great to deal with and was very communicative throughout the process waiting on insurance adjuster to approve some of the repairs. Thank you for making this experience stress free and getting all the repairs done timely. More

Sandro was great to work with! I look forward to bringing my car back for another change and working with Sandro. I look forward to bringing my car back for another change and working with Sandro. More

My service was excellent, Sandro was very helpful and courteous. I will definitely be continuing my service with Shottenkirk Nissan Katy. courteous. I will definitely be continuing my service with Shottenkirk Nissan Katy. More