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Shottenkirk Nissan Katy
Katy, TX
1,808 Reviews
Welcome to Shottenkirk Nissan Katy
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,808 reviews
Verified Customer
February 09, 2023
This dealership is the best! They work with you on all the points of the sale keeping your needs front and center. You can’t ask for more than that - can you? They work with you on all the points of the sale keeping your needs front and center. You can’t ask for more than that - can you? More
by KATYPWP
Employees Worked With
Rick Francis, Marco Compean, Scott Ross, Nick Concha
February 06, 2023
The dealership handled my concerns and question with integrity. They were helpful in providing suggestions to the issue with my car’s heater. integrity. They were helpful in providing suggestions to the issue with my car’s heater. More
by ANGELICA.O
Employees Worked With
Martin Ortega
February 04, 2023
Too much time waiting to be assisted. Not the best YTD Interest. Good service from Malick Mbow and Martin Ortega. Not the best YTD Interest. Good service from Malick Mbow and Martin Ortega. More
by ING.CEOM
Employees Worked With
February 04, 2023
Normally I get the best customer service but today I was invisible to the service department. No one helped just walked by without looking or speaking several times. This is not good for someone who been co invisible to the service department. No one helped just walked by without looking or speaking several times. This is not good for someone who been coming here for over 3 years!! Dolores and another guy on the inside for sales were the only ones that spoke and offered assistance. Very disappointed! More
by Kevin
Employees Worked With
N/a
February 02, 2023
Tuve una excelente atención en este dealer, me atendieron muy bien y mi carro se le arreglo su problema gracias al señor Martin que fue quien me atendió en todo. Muchas gracias por todo muy bien y mi carro se le arreglo su problema gracias al señor Martin que fue quien me atendió en todo. Muchas gracias por todo More
by Darien Garcia
Employees Worked With
Martin Ortega
February 02, 2023
LaTonya, our finance person was great. She was the only person I felt really cared about getting us a fair deal and making sure we were happy with, and wasn't just focused on making a sale She was the only person I felt really cared about getting us a fair deal and making sure we were happy with, and wasn't just focused on making a sale. Sergio, the sales manager was really disappointing. He offered us nothing to work with in terms of a fair deal. Our salesman was average. I felt like he didn't know some of the answers to my questions so would jsut tell me random things sometimes. Also, it was super disappointing that I purchased a car with less than a quarter of a tank of gas. The dealership's gas pump was out of gas, but there was an HEB gas station across the street. That would have been service going above and beyond. I was told I could "swing by" whenever the gas tank gets refilled, but I live an hour away from the dealership so this really isn't feasible for me. (I would gladly accept a gas gift card though!) Overall, I am super happy with the car, but that is no credit to the dealership. If it was available at another dealership, I would have rather purchased there. More
by as25
Employees Worked With
LaTonya
February 02, 2023
Jamie and Alex and Chris has taken care of me as if I were a friend instead if a customer. Alway tend to every detail. Every dealership need employees like them . It has been one reason that has brought were a friend instead if a customer. Alway tend to every detail. Every dealership need employees like them . It has been one reason that has brought me back to this dealership. More
by judypaskins
Employees Worked With
Jaime Rohlmeier, Alexandra Gutierrez, Christian Farris
