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Shottenkirk Nissan Katy

Katy, TX

Overview
Employees
Reviews
Vehicles
4.6
1,806 Reviews
Welcome to Shottenkirk Nissan Katy When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have. This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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25550 Kingsland Boulevard

Katy, TX

77494

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Showing 1,806 reviews

October 07, 2023

Overall it was an okay experience. An advisor tried pulling me to the back to pay despite everything being under warranty. Also my steering wheel has a damaged button that wasn't like More

by GARCIA502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura
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Oct 09, 2023 -

Shottenkirk Nissan Katy responded

GARCIA502, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Katy

October 06, 2023

Prompt friendly service, they didn't try to sell me something not needed yet. needed. More

by JRKORTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
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Oct 09, 2023 -

Shottenkirk Nissan Katy responded

JRKORTE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

October 05, 2023

Worst customer service and advertising online, pricing not accurate according to dealership. The communication between employees and customers is horrible. One of the employees came up to me with an inapp More

by BBCEPEDA05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Malick Mbow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Rohlmeier, Johnny Barrera
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Oct 05, 2023 -

Shottenkirk Nissan Katy responded

Brenda, I’m sorry to hear about your experience , I would like the opportunity to fix this. Would you be available to talk in the morning? My direct number is 713-724-3300. Taylor Heilers Owner Loyalty Manager

October 03, 2023

Martin was helpful and efficient making my experience great and stress free. He also is great insight into how to maintain our car. More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
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Oct 04, 2023 -

Shottenkirk Nissan Katy responded

Joseph, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future

September 30, 2023

Great experience. All involved in the sale were amazing, especially David McElmmury! He was so knowledgeable and helpful! More

by Chris K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David McElmurry
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Oct 02, 2023 -

Shottenkirk Nissan Katy responded

Chris K, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

September 30, 2023

David was great he was very easy to work with and very professional and we enjoyed working with him More

by Grindentertainmentgroup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Compean, David McElmurry
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Oct 02, 2023 -

Shottenkirk Nissan Katy responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

September 30, 2023

Such a great experience! David Mac is the absolute best! Would not purchase a vehicle from anyone else! More

by Jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David McElmurry
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Oct 02, 2023 -

Shottenkirk Nissan Katy responded

Jennifer, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

September 30, 2023

It took 2 and half hours to do oil change on my vehicle and a recall More

by UBALDO.MACIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Peters
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Rohlmeier, Alexandra Gutierrez
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Oct 02, 2023 -

Shottenkirk Nissan Katy responded

UBALDO.MACIAS, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at Shottenkirk Nissan Katy so we can discuss some solutions.

September 28, 2023

Mario Compean was very helpful and very knowledgeable with the products available at the dealership. My sister's purchase was smooth and easy for her and sure made me want to come back and purchase from More

by ME
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Compean
Report | Print
Sep 29, 2023 -

Shottenkirk Nissan Katy responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

September 26, 2023

They are fast, and on time right on the schedule very kind and helpful all the time More

by SATIZABALALEXANDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
Report | Print
Sep 27, 2023 -

Shottenkirk Nissan Katy responded

SATIZABALALEXANDRA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

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