Shottenkirk Nissan Katy

Just spent 386.10 on a front end alignment and a battery.When I got home looked over the bill and noticed was charged 47.53 for shop charge.Called to find out. What this entailed.Was told the servic battery.When I got home looked over the bill and noticed was charged 47.53 for shop charge.Called to find out. What this entailed.Was told the service writer,James Reeves was unavailable but they would call back.Owner Mark Milton called back to say these were disposal charges.I told him. there's were never mentioned when when I was with the service writer or when I was paying the invoice.Mark said he would have the service manager call me on Monday.I relied to him that he is the OWNer and can to move the charge.I have purchased two vehicle from katy Nissan previously,but will not give them any more business Robert Newnom More

Went perfectly this time. Had a problem with a previous visit, but it was resolved quickly and satisfactorily, thanks to Service Manager Roger and Guillermo. visit, but it was resolved quickly and satisfactorily, thanks to Service Manager Roger and Guillermo. More

Service department fast and dependable Service department really goes the extra mile to makes sure everything is exactly as you need it. I’m so used to service taking forever (and I have t Service department really goes the extra mile to makes sure everything is exactly as you need it. I’m so used to service taking forever (and I have to get my car serviced once a month). So it’s nice that in general at this dealership its pretty darn quick. And the advisors are friendly and knowledgeable and good at keeping you informed. More

Very fast service Very professional and expedited service for oil change. The took my keys and told me exactly how long it will take and ask if I needed car wash. Every Very professional and expedited service for oil change. The took my keys and told me exactly how long it will take and ask if I needed car wash. Everything done timely and professionally More

Great customer service . Had the vehicle we wanted. Like the fact that the dealership is close to our residence and very convenient for service, if and when needed. . Had the vehicle we wanted. Like the fact that the dealership is close to our residence and very convenient for service, if and when needed. More

Customer Service Guillermo did a great job and also communicated with me in regards to the time of repair completion . Excellent customer service . Thank you so much Guillermo did a great job and also communicated with me in regards to the time of repair completion . Excellent customer service . Thank you so much More

So Happy with my New Car Robert really worked hard for me to get a great deal so I could get in the car I truly wanted. I usually hate buying a new car but this purchase went Robert really worked hard for me to get a great deal so I could get in the car I truly wanted. I usually hate buying a new car but this purchase went very smooth and fast. Just love my new car. More

Roger, is knowledgable and very helpful. I am satisfied with the service provided on my car. I highly recommend this dealership on car service needs. with the service provided on my car. I highly recommend this dealership on car service needs. More

Great service that’s fast. I came in for an oil change on my Infiniti. I was great promptly and shown the waiting area. I was back in my car within 30 minutes with a break down I came in for an oil change on my Infiniti. I was great promptly and shown the waiting area. I was back in my car within 30 minutes with a break down of my vehicles health report. No pushy sales but educated suggestions, will definitely return to Katy Nissan. More

Awesome They were very helpful and they worked out the best deal for me also they provided transportation for me to get to them without a wait They were very helpful and they worked out the best deal for me also they provided transportation for me to get to them without a wait More