Shottenkirk Nissan Katy

Excellent Customer Service Start to Finish I was really taken care in regards to my Nissan service. I would recommend Katy Nissan to any one looking for a New or Used vehicle. Start to Finish I was really taken care in regards to my Nissan service. I would recommend Katy Nissan to any one looking for a New or Used vehicle. More

Service I have used this dealership to service my car since I purchased it there. This most recent visit was especially quick and easy with a very short wait I have used this dealership to service my car since I purchased it there. This most recent visit was especially quick and easy with a very short wait. The service manager kept me informed on the progress. More

Service Performance I have been taking my car to this dealership for many years. They have always done a good job on maintaining my vehicle and informing me of any issue I have been taking my car to this dealership for many years. They have always done a good job on maintaining my vehicle and informing me of any issues that needs my attention. Excellent service! More

Great service with a great attitude I found the service department had a very positive attitude. This was my first visit to the service department since purchasing my 2019 Murano and was I found the service department had a very positive attitude. This was my first visit to the service department since purchasing my 2019 Murano and was a little apprehensive but found the whole experience extremely positive. More

Service - Throttle Bidy Cleaning The service specialist answered my questions efficiently and accurately. He estimated the maintenance would take 1.5 hours. I actually was in my car The service specialist answered my questions efficiently and accurately. He estimated the maintenance would take 1.5 hours. I actually was in my car leaving the dealership in under 1.25 hours. The work has improved my cars gas mileage. I will definitely use this dealership in the future. More

Great service as always Time for my 6 month oil change. Roger Lopez has been my adviser for several years. He always has my back. I don't talk to any other advisers other tha Time for my 6 month oil change. Roger Lopez has been my adviser for several years. He always has my back. I don't talk to any other advisers other than Roger. More

Great experience!!! The service was great as always!!! Good customer service, quality of work, friendliness with my preferred language (Spanish). I would certainly recom The service was great as always!!! Good customer service, quality of work, friendliness with my preferred language (Spanish). I would certainly recommend people who work at this agency. More

Great Car Buying Experience Car buying can be frustrating, but the employees who assisted me were fantastic! If you are looking for a new or pre-owned vehicle, I highly recommen Car buying can be frustrating, but the employees who assisted me were fantastic! If you are looking for a new or pre-owned vehicle, I highly recommend Katy Nissan. More

Satisfied Customer Chad Ford with Katy Nissan made my week! I had a HORRIBLE experience with another Nissan dealer in town off 610 two days prior where they tried to pre Chad Ford with Katy Nissan made my week! I had a HORRIBLE experience with another Nissan dealer in town off 610 two days prior where they tried to pressure me to buy on the spot and then tried to force me to pay more 2 days later and then hung up on me when I told them I would only pay the original amount we agreed to. Chad followed up with me, matched their price no questions asked, and had it ready for us when we showed up. Great customer service. Will definitely return for my next Nissan purchase. More

They always treat you so well Every time I have gone in to have my oil changed, they have always been very nice and treated me well. This time I also had my tires rotated and I as Every time I have gone in to have my oil changed, they have always been very nice and treated me well. This time I also had my tires rotated and I asked about my external temp gauge. Well they reset it and told me if I still had any issues to call them back to make an appt to have it replaced. While I was waiting my salesman came by and said hello and chatted a little bit. Great customer service. More