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Shottenkirk Nissan Katy

Katy, TX

Overview
Employees
Reviews
Vehicles
4.6
1,808 Reviews
Welcome to Shottenkirk Nissan Katy When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have. This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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25550 Kingsland Boulevard

Katy, TX

77494

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Showing 1,808 reviews

May 02, 2022

Great job and very helpful with my questions! Timely with with paperwork and call and texted More

by CAREY2992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Kuebler, Alexandra Gutierrez
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May 19, 2022 -

Shottenkirk Nissan Katy responded

CAREY2992, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

May 02, 2022

George was helping me. From the very first minute till the check out, he guided me through the process, explained all services offered and promotions. I will definitely ret More

by AGNESGIELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2022 -

Shottenkirk Nissan Katy responded

AGNESGIELE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

April 30, 2022

I thought everyone did an excellent job and communicated with me about what was happening. I love the video updates. More

by VRHFRANCIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paige Kuebler, Darrell Lake, Jaime Rohlmeier, Dion Weeks, Alexandra Gutierrez, Christian Farris, Will Salazar
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May 19, 2022 -

Shottenkirk Nissan Katy responded

VRHFRANCIS, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

April 29, 2022

Did exactly what was needed in half the time Alexandra was great!!!! Keep up the super work!! More

by BARAN907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
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May 19, 2022 -

Shottenkirk Nissan Katy responded

BARAN907, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

April 29, 2022

Will and Jaime were very courteous and professional with checking in my truck, explanations of the work to be performed, and with checking out and explaining the invoice. The service bay technician(s) sent More

by HARRY.DARNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier, Will Salazar
Report | Print
May 19, 2022 -

Shottenkirk Nissan Katy responded

HARRY.DARNELL, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 29, 2022

warranty work done, problem resolved, car cleaned, running good again, returned when promised, would come back More

by PWPONSO
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
Report | Print
May 19, 2022 -

Shottenkirk Nissan Katy responded

PWPONSO, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

April 29, 2022

They really do all they can to meet your individual needs. Great people with amaizing attitudes. More

by kanyon4119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Robinson , Rick Tamez
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May 19, 2022 -

Shottenkirk Nissan Katy responded

kanyon4119, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

April 29, 2022

Great personal service. The Executive General Manager is the best....he needs to be promoted. More

by dapplegarth3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Francis, Syed Amjad, Cory Jackson, Brenden Beam
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May 19, 2022 -

Shottenkirk Nissan Katy responded

dapplegarth3, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

April 29, 2022

Mr.William Salazar of this dealer ship gave me an excellent customer service both to my car and myself. More

by Nghia Hoang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Salazar
Report | Print
May 19, 2022 -

Shottenkirk Nissan Katy responded

Nghia Hoang, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

April 28, 2022

Dishonest marketing and dishonest business practices. They like to advertise one price and try to add additional charges like tires/wheels, a xxxxxxxx dealer service plan (that can’t be refused) and a ma More

by brbaker93
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Light, Victor Martinez
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May 19, 2022 -

Shottenkirk Nissan Katy responded

brbaker93, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at (281) 644-1100 so we can discuss some solutions.

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