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Shottenkirk Kia of Quincy - Service Center

Quincy, IL

4.8
254 Reviews

254 Reviews of Shottenkirk Kia of Quincy - Service Center

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May 02, 2024

I bought my car there in March of 2010. It’s the only place I’ve ever have had it serviced. They are always friendly and easy to deal with. Great service-great work. More

by DIANELWESLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job, Brooke Little
Report | Print
May 03, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

May 02, 2024

I am extremely happy with the service I get at Shottenkirk KIA. Jesse and Brooke both give great service whenever I go in. More

by SVENLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
Report | Print
May 03, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 25, 2024

I’ve been pleased with my treatment at Shottenkirk Kia. Jesse Job is very knowledgeable and honest with me. More

by edwardjweise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
Report | Print
Apr 26, 2024 -

Shottenkirk Kia of Quincy responded

edward, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 24, 2024

As for me this dealership is the best place to go if you are in need of a car or truck. More

by LAWSSL1
Recommend Dealer
Yes
Employees Worked With
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Birck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : trina
Report | Print
Apr 25, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

April 23, 2024

Jesse was very helpful and efficient! Met me outside and took the keys from me to save me time. Jesse and Brooke always take good care of me and my family when we take our vehicles in f More

by BRUCEJUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job, Brooke Little
Report | Print
Apr 24, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 23, 2024

Great service and thorough! ! Not a long wait time very accommodating. Good customer service over all More

by keaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Job
Report | Print
Apr 24, 2024 -

Shottenkirk Kia of Quincy responded

keaden, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 20, 2024

A quick and efficient and friendly service. Always look forward to visiting with Brooke. Thank you. More

by DANDAVIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Little
Report | Print
May 01, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

April 18, 2024

The service department at KIA is awesome. I never feel like I’m pushed into anything I don’t need More

by RKBARNES2003
Recommend Dealer
Yes
Employees Worked With
Jesse Job, Brooke Little
Report | Print
Apr 21, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 17, 2024

Jesse was extremely helpful in staying within my budget as well as the most helpful in explaining the services provided. More

by lam196140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
Report | Print
Apr 18, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy!

April 13, 2024

Jesse Job needs to work on his People Skills and not be abrasive and arrogant to the customers that have chosen to come to Shottenkirk Kia for assistance. Bragging about how many "deer dings" and stolen Ki More

by BOOFOX80
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jesse Job, Brooke Little
Report | Print
Apr 15, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 217-323-8167 and ask for one of our managers.

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