Shottenkirk Kia of Quincy - Service Center
Quincy, IL
255 Reviews of Shottenkirk Kia of Quincy - Service Center
they are so polite in the service area and brooke even checked the smaller stuff inside our kia and she found a loose handle and she fixed it herself. a very good place to buy a car then get it checked/ o checked the smaller stuff inside our kia and she found a loose handle and she fixed it herself. a very good place to buy a car then get it checked/ oil changed etc. More
In 10+ years of service we have never been disappointed. Jesse always does his best to work with our schedule, which can be difficult at times. Everyone at Shottenkirk Kia has been friendly and done their b Jesse always does his best to work with our schedule, which can be difficult at times. Everyone at Shottenkirk Kia has been friendly and done their best to make wait time while vehicle is being serviced comfortable for us. More
We bought a truck with no jack ,they wouldn’t give us one the girl who sold it to us never had a clue on anything you ask her she always had to call back then never did call us back the 3 month warranty on d the girl who sold it to us never had a clue on anything you ask her she always had to call back then never did call us back the 3 month warranty on dents they couldn’t fix ,that was a joke. The only person that could talk to us and acted like he had a clue was a Nathan . We was not impressed we work night shift we would wait till they opened and always they was all was in meetings. We went Monday and waited they looked at the dent the guy looked at the dent said they would get it fix we get home they call us to tell us they couldn’t fix it . Then I ask her about the jack she said she would ask a manager and still never heard from her so we bought the part to take the tire down. If we had a flat we would have been screwed . When you buy a vehicle who would have thought there was no jack or tool to take the tire down . The license plate light didn’t work or air when we bought it they did fix that. I never had this much problems getting things done from a dealer we have had the truck for like 2 months and we had the truck less then 2 weeks and management said they wasn’t fixing the light for the license I told them it’s against the law to not have lights there that should be fixed then they fixed it and that’s cause of Nathan he got that and the air fixed we was not happy about the treatment we got at all . And the wind she is was scrapped bad an that’s what management said no too it would be our problem Nathan said that shouldn’t been taken off the lot that should have been fixed. The girl had to ask she couldn’t answer that they said it wasn’t go be through before we bought it . By rights it shouldn’t of been advertised until they went through it. We wasn’t happy with the the way they do things More
Very professional and courteous. They were very knowledgeable about the car and answered all our questions. They were very knowledgeable about the car and answered all our questions. More
Service department is alway Very friendly and helpful. Nice clean and comfortable while you wait Nice clean and comfortable while you wait More
Very friendly and always answer any questions I have! ! Great customer service. Would definitely recommend!! ! Great customer service. Would definitely recommend!! More
They alway take good care me . AAAAAAAAAAAAAAAAAAAA one . I feel comfortable when I go there. AAAAAAAAAAAAAAAAAAAA one . I feel comfortable when I go there. More
The service department is top notch, friendly and knowledgeable! Brooke and Jesse are awesome and always make it a great, quick experience. They always do their best to accommodate personal schedules knowledgeable! Brooke and Jesse are awesome and always make it a great, quick experience. They always do their best to accommodate personal schedules and have arranged transportation for me more than once, for example when I woke up to a flat tire. I won't go anywhere else as long as they work there. More