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Shottenkirk Kia of Quincy - Service Center

Quincy, IL

4.8
255 Reviews

255 Reviews of Shottenkirk Kia of Quincy - Service Center

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September 11, 2023

Jesse is top notch in the service department and if he isn't available Brook jumps right in and does great! More

by bcate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse and Brook
Report | Print
Sep 12, 2023 -

Shottenkirk Kia of Quincy responded

bcate, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 09, 2023

Always polite and it's never a long wait. Also they make sure you are comfortable during your wait. More

by tommy.ball72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance department
Report | Print
Sep 11, 2023 -

Shottenkirk Kia of Quincy responded

tommy.ball72, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Kia of Quincy!

September 09, 2023

Everyone was friendly and helpful. The service was do e in a very timely manner. More

by DEBRA.LETCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Shottenkirk Kia of Quincy responded

DEBRA.LETCHER, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 05, 2023

The service department is awesome they came and picked up my car at my house and returned so I can do chores around the house on my day off instead of sitting in the shop More

by BAE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith England
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Frieden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Shottenkirk Kia of Quincy responded

BAE76, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 02, 2023

My vehicle was serviced for a factory recall on the brake system, was deemed satisfactory, & promptly returned to me as safe for the road. More

by THOMASPETTITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Frieden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Shottenkirk Kia of Quincy responded

THOMASPETTITT, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 01, 2023

My 2017 Sedona Van was serviced in a very timely manner. What I have said I have said. More

by Richard P Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brook & Jesse
Report | Print
Sep 06, 2023 -

Shottenkirk Kia of Quincy responded

Richard P Johnson, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 25, 2023

Great service. Staff always help with anything I need for my car. Sales staff have a lot of knowledge about the car and all the features it has to offer. More

by BPETERS0418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Graham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse- Service Department
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Aug 27, 2023 -

Shottenkirk Kia of Quincy responded

BPETERS0418, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Kia of Quincy!

August 24, 2023

They pick up my car, service it and have it back with 3 hours. This is great! More

by DOZIER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Aug 27, 2023 -

Shottenkirk Kia of Quincy responded

DOZIER0, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Aug 27, 2023 -

DOZIER0 responded

Happy to respond.

August 23, 2023

Friendly helpful and Brandon Lewis has done a great job helping us always look at this dealership first More

by lonaash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Schuyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 22, 2023

I drive an hour and a half just to use this service department. They are always friendly and professional and willing to answer my questions. More

by JUNGLESTREETTRUCKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke and Jesse
Report | Print
Aug 23, 2023 -

Shottenkirk Kia of Quincy responded

JUNGLESTREETTRUCKING, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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