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Shottenkirk Kia of Quincy - Service Center

Quincy, IL

4.8
255 Reviews

255 Reviews of Shottenkirk Kia of Quincy - Service Center

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November 18, 2023

I scheduled online for my service, but was pleasantly surprised when they called me and got me in sooner for an appointment. I was very pleased with my service. More

by meeksjf02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige and Trina in Service
Nov 20, 2023 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 08, 2023

We get excellent service from Jesse and his crew at our local KIA and it's one of the reasons we have bought so many of our family's vehicles there. More

by STEVE@BENSONFG.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse - always does a great job for us!
Nov 09, 2023 -

Shottenkirk Kia of Quincy responded

Steve, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 07, 2023

Always knowledgeable, friendly and helpful. Jessie and Brooke ate the best. Would recommend them any day! More

by FLESNERJUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
Nov 08, 2023 -

Shottenkirk Kia of Quincy responded

FLESNERJUDY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

October 31, 2023

Thanks for every vary my and my husband was very happy,thanks so muchs :) thanks More

by wilvertp30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bruns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Frieden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Shottenkirk Kia of Quincy responded

wilvertp30, thank you for sharing your experience with us. We appreciate your feedback!

October 28, 2023

Service center is very professional and courteous. They are fast and professional In and out. I will always use Shottenkirk Kia. More

by JANET_HEWGLEY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager is always polite and gets you in quick
Oct 31, 2023 -

Shottenkirk Kia of Quincy responded

JANET_HEWGLEY52, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 24, 2023

the service manager kept me up to date on what needed tro be done to my car and ask if I wanted to do certain service on car Very good people to workm with More

by jpfesler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Oct 24, 2023 -

Shottenkirk Kia of Quincy responded

jpfesler, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 23, 2023

Got in to dealership for oil change quickly and they also checked my front brakes. More

by SHIRLEYCOMSTOCK47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina
Oct 23, 2023 -

Shottenkirk Kia of Quincy responded

SHIRLEYCOMSTOCK47, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 21, 2023

Easy in and out always, always truthful and also treats my family very well, many lifetime customers More

by KODY FLESNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Schuyler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny England
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Frieden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Arens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thom P
Oct 23, 2023 -

Shottenkirk Kia of Quincy responded

KODY FLESNER, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Kia of Quincy!

October 18, 2023

Has the worst machanics I’ve ever seen. I’ve made at least 10 trips there and been in 5 rentals since then. They sold me a Jeep with no oil in it and the motor blew up and that’s just the b More

by BRANHAMEMILY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenny England
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keith England
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Shottenkirk Kia of Quincy responded

Thank you for taking the time to leave an honest review, BRANHAMEMILY4. While we are so sorry to hear that you are unhappy with your experience, we are always looking for opportunities to improve, and your comments will help us do just that. We would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 217-323-8167 when you can.

October 17, 2023

I’ve had my car in there for the same reason twice now. Over $1200 later I have the same issue and no more money to get it fixed. This is the first major thing I’ve had in there for They just can’t seem More

by lewiska50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t know mechanic.
Oct 18, 2023 -

Shottenkirk Kia of Quincy responded

lewiska50, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Kia of Quincy

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