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Shottenkirk Kia of Quincy - Service Center

Quincy, IL

4.8
260 Reviews

260 Reviews of Shottenkirk Kia of Quincy - Service Center

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January 03, 2024

Absolutely wonderful staff and service. Always consistently friendly and reliable. Jessie is absolutely an asset to your business. More

by ANGELAHITTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse in Service
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Jan 04, 2024 -

Shottenkirk Kia of Quincy responded

ANGELA, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 28, 2023

This last purchase we made in 2023 , is just like when we got our 2012 Traverse. We wouldn't go anywhere else. More

by cindykenning8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Arens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Shottenkirk Kia of Quincy responded

cindykenning, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy!

December 22, 2023

Excellent service, very good work personnel completed job on time, very good service would recomend their service. More

by gte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 20, 2023

Great service, friendly staff, answers all my questions and prompt attention when I walk in More

by SUZANNEB19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess in service
Report | Print
December 14, 2023

Great service great people very friendly and knowledgeable always happy to help very fast service More

by SCBC1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Job
Report | Print
December 13, 2023

The service center is very clean and orderly. The employees are very friendly, and they make sure you are comfortable and informed to exactly what is being done and they verify that everything wa More

by TIMBRAD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2023 -

Shottenkirk Kia of Quincy responded

TIMBRAD, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 02, 2023

Shottenkirk Service department has been taking care of my vehicles for over 10 years. The staff has been helpful, friendly and professional. I have been treated with respect. More

by CSCHWARTZ99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke and Trina
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Dec 04, 2023 -

Shottenkirk Kia of Quincy responded

CSCHWARTZ, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 30, 2023

Very pleased with Service and Sales Department. Everyone is helpful and professional. Our vehicle was fixed within the estimated time. More

by jboyd13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Job
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Dec 01, 2023 -

Shottenkirk Kia of Quincy responded

jboyd, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 28, 2023

Everyone is always professional and polite at the dealership! It is a pleasant experience every time. More

by SHERRY.DEBERRY
Recommend Dealer
Yes
Employees Worked With
Tyler Jung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Shottenkirk Kia of Quincy responded

SHERRY.DEBERRY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

November 28, 2023

Excellent sales people to work with. Michael Ferguson was the best and Stu and still is with any questions I have. More

by tinakay58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

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