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Shottenkirk Kia of Quincy - Service Center

Quincy, IL

4.8
254 Reviews

254 Reviews of Shottenkirk Kia of Quincy - Service Center

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December 01, 2023

Shottenkirk Service department has been taking care of my vehicles for over 10 years. The staff has been helpful, friendly and professional. I have been treated with respect. More

by CSCHWARTZ99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke and Trina
Report | Print
Dec 04, 2023 -

Shottenkirk Kia of Quincy responded

CSCHWARTZ, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 30, 2023

Very pleased with Service and Sales Department. Everyone is helpful and professional. Our vehicle was fixed within the estimated time. More

by jboyd13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Job
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Dec 01, 2023 -

Shottenkirk Kia of Quincy responded

jboyd, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 28, 2023

Excellent sales people to work with. Michael Ferguson was the best and Stu and still is with any questions I have. More

by tinakay58@yahoo.con
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

November 28, 2023

Everyone is always professional and polite at the dealership! It is a pleasant experience every time. More

by SHERRY.DEBERRY
Recommend Dealer
Yes
Employees Worked With
Tyler Jung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Shottenkirk Kia of Quincy responded

SHERRY.DEBERRY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

November 27, 2023

The service Department is the best I have ever had to work with in over 50 years. Jesse & Brooke keep us coming back vehicle after vehicle. I never worry about the condition of our vehicles! More

by JIMAR2B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Shottenkirk Kia of Quincy responded

JIMAR, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 23, 2023

Fast and efficient service plus they vacuumed the driver's seat and front passenger seat! More

by PAT.AGHEANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse and Beast
Report | Print
Dec 10, 2023 -

Shottenkirk Kia of Quincy responded

PAT.AGHEANA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 23, 2023

Pleasant kind helpful concern responsible caring staff love them what a great team they are More

by CLUTHIN2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Jessie
Report | Print
Dec 10, 2023 -

Shottenkirk Kia of Quincy responded

CLUTHIN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

November 21, 2023

Very friendly and helpful. My salesman and service people who I am when I walk in the door. More

by HEATHERBOYLES64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke and Jesse
Report | Print
Nov 21, 2023 -

Shottenkirk Kia of Quincy responded

HEATHERBOYLES64, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy!

November 20, 2023

it was very good and has been for a long time it is nice to have people you can trust More

by BJMYERS1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Shottenkirk Kia of Quincy responded

BJMYERS, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

November 18, 2023

I scheduled online for my service, but was pleasantly surprised when they called me and got me in sooner for an appointment. I was very pleased with my service. More

by meeksjf02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige and Trina in Service
Report | Print
Nov 20, 2023 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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