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Shottenkirk Kia of Quincy - Service Center

Quincy, IL

4.8
255 Reviews

255 Reviews of Shottenkirk Kia of Quincy - Service Center

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January 29, 2024

Called for a recall. They picked my car up from my place of work and fixed it then brought it back. Saved me a trip to Quincy. More

by Shelby Dodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Jan 29, 2024 -

Shottenkirk Kia of Quincy responded

Shelby, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

January 29, 2024

Everyone is so nice. They always ask if you want something to drink.Usually pretty fast when ever I am there for something More

by AGCLEMENS76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

January 26, 2024

Scheduled vehicle service. The department was on time and very thorough and friendly. I would recommend them to anyone. More

by toddhaysfarms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Herzing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valya Panos
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Jan 28, 2024 -

Shottenkirk Kia of Quincy responded

todd, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 26, 2024

We have had great customer service from buying our car to having it routinely serviced several times. More

by JAYSNZEES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Frieden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Jung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2024 -

Shottenkirk Kia of Quincy responded

JAY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

January 25, 2024

I was disappointment it took nearly 2 hours get get my vehicle serviced again, in at 8:30 out at 10:15 More

by pullac180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith England
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Birck
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Kia of Quincy

January 23, 2024

In for service and recalls. kept me informed of status while I waited. Car was doen when promised. Great service department! More

by SMECKERT95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 17, 2024

I came in to have a window motor changed, my service was quick and excellent. More

by CHOSKINS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 17, 2024

I think they are very helpful and friendly. And usually have quick service. Thank you More

by MADISONKENNEDY98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jan 18, 2024 -

Shottenkirk Kia of Quincy responded

MADISON, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

January 16, 2024

Sales staff courteous, knowledgeable. Answered questions I had about vehicle! Service on vehicle is excellent taking care of maintenance correctly and in timely manner! More

by HOOTOWL1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Schuyler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Herzing
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Walton
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 11, 2024

Jesse and Brooke rock the service department in Quincy. I have had many interactions with them over the past few years and I have never been led astray! When in doubt I call and trust them 100%. Highly More

by MOMMHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Brooke
Report | Print
Jan 14, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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