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Shottenkirk Kia of Quincy - Service Center

Quincy, IL

4.8
255 Reviews

255 Reviews of Shottenkirk Kia of Quincy - Service Center

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March 21, 2024

Michael F and Bob T did a great job getting the deal done in a favorable manner! More

by STEVEN OHEARN
Recommend Dealer
Yes
Employees Worked With
Bob Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Shottenkirk Kia of Quincy responded

STEVEN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy!

March 19, 2024

Great place we have purchased many vehicles at this dealership and have them serviced there. The waiting room is always clean and comfortable. They go above and beyond to make sure you have what you ne More

by NAN02_83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Little
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

March 18, 2024

Great people and great service, even the waiting area was clean and comfortable with fresh coffee and popcorn available. Just a great car dealership. I won't go anywhere else! More

by georgenpam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Birck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Shottenkirk Kia of Quincy responded

george, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Kia of Quincy!

March 16, 2024

Great place we have purchased many vehicles at this dealership and have them serviced there and have always been treated great.will continue to do business there with no hesitation.Micheal Ferguson is More

by DAVEBONNIE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Shottenkirk Kia of Quincy responded

DAVE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy!

March 14, 2024

Great service and friendly staff. They are knowledgeable and professional. They explain what need to be done. More

by SCHAFER6268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Shottenkirk Kia of Quincy responded

SCHAFER, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

March 13, 2024

I bought my car here in 2013. They have taken care of it since then. They are efficient and courteous . I get in and out promptly. Great place. They've taken excellent car of More

by HARRI1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

March 08, 2024

My appointment was quick. I did not have to wait very long for my vehicle to be fixed. After it was complete, Jesse explained everything they did to my vehicle and answered al More

by TARA_STUTSMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2024 -

Shottenkirk Kia of Quincy responded

TARA, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 08, 2024

I always receive the best service I could ask for. My car is scheduled as soon as the next day for service. More

by MMCINTOSH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 07, 2024

Jesse runs a First Rate service department, always friendly and takes care of my vehicle More

by JKBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Little
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

March 06, 2024

Just purchased my 4th Kia. The service has always been great. Jesse, Brooke and Brian are always ready to answer any questions. Marci makes the complicated simple. More

by THWITLER
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy!

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