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Shottenkirk Kia of Quincy - Service Center

Quincy, IL

4.8
230 Reviews

230 Reviews of Shottenkirk Kia of Quincy - Service Center

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September 21, 2024

Everyone there is very helpful and knowledgeable. Very easy to schedule and get, my vehicle serviced!! More

by kevin1985payton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Shottenkirk Kia of Quincy responded

Kevin, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 19, 2024

Jesse is amazing always! He always works me in on late notice on my part and his staff always comes to pick up my car at my job and returns it in a timely manner. More

by DMONROE1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 14, 2024

The day we drove our vehicle home, we had an airbag light come on. We brought it back to the service department for them to order a part but have heard nothing back. More

by MRPARKSJ2
Service Communication
Recommend Dealer
No
Employees Worked With
Lonnie Schuyler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny England
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith England
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tierney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bruns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Arens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Job
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Little
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Kia of Quincy

September 13, 2024

Outstanding dealership, we're lucky to have such a one locally. Great service and staff. Thanks! More

by STEPHENCANE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Shottenkirk Kia of Quincy responded

STEPHEN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

September 12, 2024

Jesse is always friendly and professional. I am on my second preowned KIA Sorento and my next will be as well! More

by KELLY@PEAKERGO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Shottenkirk Kia of Quincy responded

KELLY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy!

September 11, 2024

I am always greeted warmly and they get me in and out much quicker than I expect. I am very happy with them. More

by CASCADIANURSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Kia of Quincy!

September 09, 2024

Everyone is polite and efficient. They make sure you are comfortable while waiting and explain things very well. I have recommended this dealership to others. More

by DJRUSSELL61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

September 07, 2024

Very friendly and very helpful when I have a question. We have bought 4 Sorentos and have always been happy with the service dept More

by HUSTON32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy!

September 04, 2024

Jesse did a great job. He moved my appointment to accommodate my schedule. Work was performed quickly and of high quality More

by stevemeckes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Shottenkirk Kia of Quincy responded

Steve, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 01, 2024

Friendly, kind, honest, helpful. He always informs me if everything and makes sure I understand and are comfortable. Amazing customer service!! More

by DENASON59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

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