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Shottenkirk Kia of Quincy

Quincy, IL

Overview
Employees
Reviews
4.7
366 Reviews
Welcome to Shottenkirk Kia of Quincy Your Trusted Kia Dealership in Illinois Looking for affordable car dealerships in Quincy? Whether you’re shopping for a new or used Kia or looking to keep your current vehicle running smoothly, turn to Shottenkirk Kia of Quincy. Our family-owned Kia dealership proudly serves Hannibal, MO drivers with new and pre-owned Kia models, financing, parts, and service. Besides being a part of Quincy’s largest and highest volume dealership group, we are dedicated to giving back to the community by supporting initiatives like the Stand With Estela Fund. Stop by our devoted Kia dealership, and see how we stand out among other car dealerships in Quincy, IL. From popular mid-size car models to the latest crossover SUVs; our vehicles will be sure to leave you impressed!
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1330 N 24th St

Quincy, IL

62301

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Showing 366 reviews

September 30, 2024

Too pushy in business office. Vehicle wasn’t serviced. Had to bring back in over a week. More

by BSARNDT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny England
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 217-323-8167 and ask for one of our managers.

September 30, 2024

I was very satisfied with the service and every one was very knowledgeable and helpful More

by LOISLCAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Shottenkirk Kia of Quincy responded

LOIS, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

September 29, 2024

Fast Service - Friendly Service is very good all the people are friendly and they take very good care of you while you wait. More

by RROSE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Shottenkirk Kia of Quincy responded

ROSE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

September 27, 2024

The service department is great at communicating with customers and my most recent repair visit was completed so much faster than I expected! More

by Rachel/Hope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina
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Sep 30, 2024 -

Shottenkirk Kia of Quincy responded

Rachel, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 25, 2024

Great experience. Enjoyed working with Brian, Bob and Marci. Their experience made the process very easy. More

by LSRUSSELL77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

September 21, 2024

Everyone there is very helpful and knowledgeable. Very easy to schedule and get, my vehicle serviced!! More

by kevin1985payton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Shottenkirk Kia of Quincy responded

Kevin, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 19, 2024

Jesse is amazing always! He always works me in on late notice on my part and his staff always comes to pick up my car at my job and returns it in a timely manner. More

by DMONROE1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 14, 2024

The day we drove our vehicle home, we had an airbag light come on. We brought it back to the service department for them to order a part but have heard nothing back. More

by MRPARKSJ2
Service Communication
Recommend Dealer
No
Employees Worked With
Lonnie Schuyler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny England
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith England
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tierney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bruns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Arens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Job
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Little
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Kia of Quincy

September 13, 2024

Outstanding dealership, we're lucky to have such a one locally. Great service and staff. Thanks! More

by STEPHENCANE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Shottenkirk Kia of Quincy responded

STEPHEN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

September 13, 2024

It was a really good experience overall. Gary was so honest and helpful throughout the entire process. This is my second purchase through this dealer and both have by far been the best. More

by MEGANKRETZ3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Shottenkirk Kia of Quincy responded

MEGAN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy!

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